Metro by T-Mobile at 3130 Dallas Hgh Shls Hwy offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff provides excellent customer service, walking customers through the best prepaid options with unlimited talk, text, and data. Reviewers praise the store's professionalism and patience, with one customer highlighting the employee Ambar's kindness and willingness to go the extra mile. Another reviewer commends the store's great customer service, stating they would highly recommend it to anyone. Overall, Metro by T-Mobile provides a positive and helpful experience for its customers.
The manager Neidy was amazing. I never thought phone shopping could be enjoyable but she was great. It didn’t feel like just a sale, she treated us like humans.. She deserves a raise!
August 2026
Best store and best store manger amazing service from neidy I definitely don't mind making the drive from Shelby for the amazing customer service
May 2026
The service was the best she help me to change my device and had a big problem for a week now she help me change the device to one at I had it a phone Xr so thanks for the help
