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August 2023 by Troy Nixon
Horribly rude to my father and a difficult experience overall. He was ready to switch from boa but these knuckleheads effed it up. You catch more flies with honey; I'll never go there even though I was unhappy with my bank too. Anyone actually have a good bank? ?
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October 2017 by Luis C.
This is the absolutely must trash branch I've been to. The ATM took my money didn't deposit and stayed with my money. I actually not metaphorically but ACTUALLY got robbed by my bank. I am in awe and completely shocked. I called the ATM number and talk to Tiffany, didn't explain or help with my issue. Effective immediately I'm switching banks. What a shame and a disgrace. F*** this bank
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September 2015 by Jay L.
horrible services last night I went to deposit money in the ATM and the atm ate my money I came as soon as they opened to seek help a lady by the name yesenia Marin was extremely rude did not care she said she would call the claim department in a couple of hours REALLY no you are going to call right now and get this situation handled I had demand and get loud in order to get actions made she was extremely rude and stank bb&t is a joke I've banked with Bank of America and chase and have never had an issue with any of those branches maybe because bb&t is a knock off brand once this issue is resolved I'm closing my account every staff member at this bb&t location is extremely unprofessional and don't look for any help from yesenia at all she won't care you are better off just calling the claim services your self and handling it !! You don't play with people's money it was $220 now I'm going to have wait a week to receive that money I swear bb&t is a joke