Truist is a bank that has been trusted for over 30 years, known for its knowledgeable and professional staff. Customers appreciate the helpfulness of team members like Natalia, who efficiently assist with wire transfers, and Christy and Jennifer, who provide excellent service. The bank is currently adjusting services for safety, offering teller services through drive-thru lanes, appointment-only visits, and maintaining sanitation measures at some branches. Overall, customers feel well-supported and recommend the staff for their helpful and friendly service.