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October 2023 by Ken Schurman
Ed was really professional and did what he promised they work very clean and neat had my pool done in five weeks as promised great great great experienceService: Inground pool installation
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August 2023 by Samantha Dwyer
Eddie, Alex and team were amazing to work with. They were able to complete our pool project in exactly 6 weeks, as Eddie promised. Our pool and spa turned out beautifully and we couldn’t be happier to spend the rest of our summer swimming.Services: Inground pool installation
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May 2023 by Theresa Vongsakoun
I really wanted to give a 5 star however could not due to the service afterwards. I really think being a customer or what they call family, we should be taken care of before, during, and after. I was very happy Eddie came out on day 1 (last Oct) to do the dig and was able to explain more into why my sales person left the company. I had a great salesperson, Cody, take over, and he did a phenomenal job on his part. He really took care of me til the end. The pool took about 50 days to complete, and I was happy it turned out very nice. I would like to recommend this company to all that are wanting to do their pools, but honestly, if you are looking for help afterwards, this is not the company to do that. They are strictly building a pool for you. If you want maintainence and help afterwards, not the right place. As I've asked their pool school personnel a couple of times, on questions but it seems to have not gone anywhere or paid attention to. Thank goodness for YouTube! I did have the opportunity to go with another company that offered aftercare but they were using fiberglass pool vs gunite along with their sales side making me feel comfortable. What made me choose CPC Pools was the courtship was very nice and I felt they would be ever so helping even after the project is done. Eddie if you are reading this please please know I love the way you had build my pool but that aftercare of little things just isn't there and I felt overlooked. I know you will dispute this but I just didn't get emails answered nor problems solved (had to resort to doing myself). Good luck to those who do choose CPC Pools. They do build nice pools but like I said customer care afterwards isn't met. I'm just afraid if there are any structure issues as time passes, I know I'll have to look at other companies to come help fix due to this non-existent relationship after the pool is done. Overall, enjoying this pool til it lasts. Thanks!
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January 2023 by Anita Dye
Eddie’s Company did a wonderful job. Couldn’t ask for a better experience and Alex went above and beyond to make sure our pool was completely functional. They made our life long dream of having a dream pool happen. Thanks so much. If you need a pool call Carolina Pool Consultants. They are the best!Service: Inground pool installation
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November 2022 by Diane Carolyn
Eddie and his team are the absolute best. He listened to my concerns to make a pool for a limited space in my backyard and made recommendations accordingly. They showed up on time and completed the job within the time frame they gave us. Great experience !!
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October 2022 by Jeffrey Baer
I just moved into my home knowing I wanted a pool built. Also, I knew this would be a big job. After engaging several companies, I chose CPC Pools. Eddy and CPC put me in touch with a top-notch grader and landscaper. Long story short, 28 trees removed, 37 truckloads of dirt removed and 167 feet of retaining wall built in less than three months, we were ready to start the pool.Eddy the owner personally was on site to clear the area, dig and gunite my pool. The pool included building stone steps and a stone bond beam with sheer decent waterfalls, lights and automation. Over 1700 sq feet of concrete, a gas firepit and gas kitchen island also were built by CPC as part of this project. His crews have excellent tradesmen in all aspects of the build.I couldn’t be happier with the end result. The build has exceeded my expectations. I am now in my 60s and this is my forever home, so I put a lot of trust in CPC to deliver to this investment. They certainly earned my trust in the process. All in all the work was done in approximately 4 months and except for a few odds and ends, landscaping, etc,. we are wrapping up the one-month startup phase of the pool here in a couple weeks.Big thanks to CPC Pools, Eddy, there awesome office staff(May), leads(Lou) and for all the many people that worked on this project.Services: Inground pool installation
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October 2022 by Sarah Johnson
I would give you guys 10 stars if I could! I am extremely happy with CPC Pools! Everyone has been upfront, on time and kept us well aware of every step. Communication has been wonderful from the owner himself, to Cody to May, etc! Our pool is just about finished (ahead of schedule) and we are very happy with how everything is turning out. The guys on site were very courteous and helpful and cleaned up after themselves every day. Ed and his team are very knowledgeable and helped us with any questions we had! We would very highly recommend CPC Pools to anyone who is looking to put a pool in their yard. Thank you all again!Service: Inground pool installation
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September 2022 by Brian Collins
Eddie and his entire crew and contractors were on time, professional and willing to help us in the design and construction of the inground pool. They kept us informed and even helped out by adding more to our sitting wall than first anticipated. We are well beyond pleased with the work and extremely impressed with how they turned our backyard into our dream pool!! Thanks Eddie and staff. You guys were great!Services: Design
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August 2022 by karen sadlowski
We love our CPC pool and the hard working staff and crew made it an easy experience for us. Even with all the rain we had our pool was completed in a very timely manner. They were easy to communicate with, very informative and eager to make sure that we got what we wanted. CPC takes pride in providing quality work! Thank you Jon, Christine, Eddie & MaricelaServices: Design
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July 2022 by Aldrich Family
I was referred to Carolina Pool Consultants by one of their very satisfied clients who are really enjoying their Gunnite pool installed by Carolina Pool Consultants. My wife and I are interested in gifting a Gunnite Pool to our son who has relocated to Houma, Louisiana to start his career.I reached out to Cody and he graciously provided his time to answer my pointed questions pertaining to how to select a full-scale pool contractor who provides "turn-key" service from planning / design to excavation to taking your first of many dips into your lifetime Gunnite pool. Additionally, Cody discussed that when searching for a pool contractor, one should read the reviews of the potential pool contractor; access how responsive is the contractor to the client's needs; does the contractor have the necessary equipment (Bobcat, Excavator, etc.) and materials.Thank you Cody for time to educate me on selecting a quality contractor and a pool for years of usage.Sincerely, Anthony A. Aldrich
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July 2022 by Erin Murphy
Let me start by saying I moved to NC 3 years ago from NJ so finding someone to do this project with limited contacts here was unsettling to start… I met Eddie personally and I knew his company was who I was going with after that first encounter at his office. Eddie and his team delivered on everything we wanted for our inground pool! We have a small yard that we needed the best to come in with attention to detail from the design stage. If direct, upfront agreements are not for you, then go take a sales pitch elsewhere. I prefer someone to tell me all my considerations along the way when we get into the project even if it’s not what I originally had in mind. Eddie and his crew did that and more to exceed my expectations. Eddie was always responsive and documented via email anything that was needed so we felt comfortable along the way on next steps. It is a contract and large project after all. I want to extend a special thanks to Maricela there as well. She was incredibly helpful in all our details of stone selection, etc. It’s a big investment, go with Eddie and his team you won’t be disappointed!
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July 2022 by keri miller
Apparently Carolina pools doesn’t do pools in Carolina. After spending 2 hours at their facility the owner stated he will not travel 30 min to Mount Ulla to build a pool. He rudely stated he will not build a pool past Perth in Mooresville. The salesman, Cody, was very nice and professional. He should go work for someone nice that will allow him to succeed by selling a pool. By the way they had our address when we set up the appointment.
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July 2022 by Cody Dillingham
In Response to the Keri Miller Review -After reading this review several times, I'm not sure what warranted this heinous post. The owner was as respectful as one could be in telling you we weren't interested in building your pool. Although we can see the address of our clients we cant determine their character over the phone unfortunately. You came in bashing your 2 previous pool builders (one of which was yourself) and that was an immediate red flag to us, as we could see you wouldn't be happy with the work that we would perform. You expressed that you constructed your last pool entirely yourself and wasn't happy with it...how could we build anything your happy with if you weren't happy with your own work? There was an item in your design we didn't feel we could construct to your satisfaction as it was out of the scope of what we do and your reply was..."Ill show you how to build it I've built several". We want all of our 800+ customers to feel their hard earned money was well spent and appreciate the pool that was built for them. I could see that wasn't going to be you. I respect and admire the owner's character for responding to these reviews instead of rolling over and taking it, as most do in todays society...even when its as unaccredited as this review!!
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