CVS is praised for its awesome and down-to-earth staff, creating a welcoming atmosphere for customers. The pharmacy team is noted for being helpful and responsible, especially in finding hard-to-get prescriptions, even during busy times. Many customers appreciate the knowledge of staff, particularly regarding couponing, which makes checkout smoother. However, some long-time customers express disappointment over recent changes in operating hours, particularly the early weekend closing time, prompting them to consider other pharmacy options. Overall, CVS is recognized for its great service and convenient location.