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May 2022 by Dean Edwards
Worst bank that has ever existed. My small town bank was bought out by 53rd about 7 years ago. Dont do business with these people ruddiest hardest to work with I've ever dealt with
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April 2022 by james johnson
I don't understand the negative reviews. I have been there 3 times in the last 3 days and they have been great especially Tonya. I am closing my BOA accounts and going there for my everyday banking
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June 2021 by Evelyn Botts
Horrible bank!!! This bank told their customer that my check was NSF when it had actually cleared 5 days earlier. Then back tracked to blaming their 10 day hold on checks. Apologies were NOT enough! Their customer was equally upset. All went well. GO PINNACLE BANK!!!!!!!! Any bank but 5/3! Deserves negative stars!
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April 2021 by Morgan Lane
What a terrible bank. The on site ATM took my deposit for $32,945 and the screen went black with just a cursor prompt. It gave me my card but didn't return the check. Went inside and they told me that I had to call in a ATM dispute. This is not my error. They refuse to take responsibility and fix the problem. Rude customer service told me the deposit was too large, which is untrue. Got to find another bank.
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April 2021 by Cheryl Temple
Ask teller for $160.00 divided into ones, fives, and tens. Was given $160.00 in twenties in an envelope. That's why I came to the window. I could have gone to the ATM for all twenties. I didn't realize it until I was home and bank was closed.
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October 2020 by Molly Moon
This has been the best bank, i have ever had the pleasure of using. Honest, upfront and never had any issues with hidden fees or money missing. They are always helpful and friendly. Have been banking here for years.
