Hot Wired Audio Video, Inc. specializes in designing, installing, and maintaining automated technology systems for residential and commercial spaces in the Lake Norman, North Carolina area. Their services include audio, video, networking, lighting, shades, media rooms, theaters, and security systems. The company emphasizes full project planning to ensure quality, reliability, and timely, efficient service. Over more than a decade, they have consistently exceeded client expectations. Customers praise the knowledgeable staff, especially highlighting their technical expertise, patience, and excellent customer service. Team members are described as professional, friendly, and dedicated to making the process smooth and painless for clients, even those who are less tech-savvy. Hot Wired Audio Video, Inc. is committed to providing high-quality, reliable automation solutions tailored to each client's needs.
I discovered an issue with my security system's connection to the phone service. Bryan was able to correct the issue, which required a knowledge of the AT&T fiber system and how it was connected to the phone system in the house. Bryan was polite, professional, knowledgeable and efficient.
March 2024
Jason Delaney has been fantastic to work with in the set up of our new home. He is extremely knowledgeable about the system and has answered all our questions promptly and in a way we fully understand! His technical and customer service skills are terrific. Hot Wired is lucky to have him on the team.
March 2024
Jay exemplifies great customer service! We’re technically challenged, and Jay walked us through the whole process! His thorough knowledge and patience with our ineptitude made it painless. Jay is a real professional and such an asset to Hot Wired!
