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September 2023 by Erin M.
I called Lake Norman flowers to order a last minute wristlet corsage for homecoming. The gentleman I was speaking with was not helpful at all. I told him I was looking for a very simple wristlet corsage with white spray roses and a black ribbon. He told me that I would not be happy with it because of the contrast. I told him I had a picture of what I wanted and he said that he did not have time to view the picture of what I wanted and expected (showing the contrast of the white roses with the black ribbon). I did not like his unfriendly nature so I said I would think about it and call back. Without any response from him (some type of closing, ie thank you for calling, or goodbye) he hung up the phone. Then decided to call another flower shop, where I was spoken to, with respect and kindness. I will never recommend Lake Norman flowers to anyone.Call or visit Albertine Floral Wine & Gifts for the best customer service, flower quality and kindness
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March 2023 by Angie C.
My mom passed, and dear friends ordered a plant to be delivered from this place. They delivered it on my front porch, only the tag saying who it was from, no 'care instructions' for the plant. I called and left two messages asking for someone to please call me back to let me know of what kind of plant it was and/or how to best care for it. The plant is dying, no one has called me back. "Not good" is a "Fail" on this one.
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November 2022 by Elizabeth Dehaan
Beautiful store and great service
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May 2022 by Leigh Anne B.
This business must not exist. I ordered Mother's Day flowers and I got a confirmation number, but then nothing. I have tried to call many many times, I have emailed, and I even had my mother drive there...this business does not exist.
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October 2021 by Adrienne Howard
Not an actual store front.
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March 2021 by Tina A.
Terrible, terrible. Wilted, small arrangement not inline with what was paid for. Do not expect to receive exactly what is depicted in online photos, but would expect similar quality and size. Received as a long distance b-day gift. The persons ordered from 1-800 flowers and were not able to choose the florist or check reviews prior to placing order. This is equally the responsibility of 1-800flowers for working with very sub-par businesses who take advantage of the online customers. Several calls were made to rectify the issue and a redelivery was promised- didn't happen. And no partial refund for and arrangement almost $100! Never would recommend Lake Norman flowers or 1800 flowers.
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March 2021 by Emily A.
I am so sad and disgusted by this business. I ordered flowers for my mother for her birthday. She sent a picture to thank me and I was appalled and embarrassed by what she received. The flowers looked nothing like what I ordered and some were wilted and dying upon delivery. There are holes in the bouquet. My mom said the rose petals were falling off after 1 hour. I am so saddened that this is what she received for her birthday. They would be much better off in the garbage. This place should not be in business any longer and should definitely not be allowed to rip off paying customers. Two stars only because they were delivered on time to the correct address which is bare minimum.
