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December 2023 by Shaun S.
I took my Lexus to Mr Tire in Denver to get two new tires put on. Upon driving home after the tires were installed I noticed that my tire pressure sensor lights were not functioning. I returned to Mr Tire and they told me to that after I've driven around for a couple days, they would function. That did not happen, so I returned to Mr Tire. They only had one technician working and he was on lunch, so I elected to return the next day. After waiting two hours, I was told they tried everything and it still wouldn't work and to make an appointment and bring it back. I did that, and after leaving the car with them for five hours, I was told they still couldn't figure the problem out and that I had to take it to my Lexus dealer to have them fix! I would never had brought my car here had I known this would happen!
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November 2023 by Jo Li
Tim, Caleb, and team really took amazing care of me. It’s Thanksgiving week and I made a spur of the moment decision to travel a few hundred miles away last minute. They worked me in and got me an oil change AND made sure to check out everything else. Saved my life, I’m sure, ensuring my rotors and brakes were gonna be replaced as well. I cannot recommend them enough! Best service I’ve EVER had ANYWHERE!!!!
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September 2023 by kris hoke
I will give 2 stars only because even after I pointed out that I was being charged $300 for $85 worth of parts they were still professional when speaking to me. Although they did neglect to call and tell me when my car was done.Do your research on parts before going there!!!!They get a discount on their parts to begin with. I can see charging $20 more than the retail price to make money off the sale but almost $110 over retail price per part, is straight up ripping people off. Not a good way to do business at all.
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August 2023 by Raymond Major
I made an appointment on Wednesday for 1pm Friday to have 4 rotors and the pads replaced in Denver NC. Parts were not ordered until I got there Friday. Took 4 hours for the parts to arrive. The old parts were not fully taken off yet. Once the job was continued they couldn’t get the old bolts off. Also couldn’t get the old clips of the calipers. Should have been completely disassembled while waiting the 4 hours for the parts.I’ve used Mr. Tire several times in the past but this is the last time. I also wanted a tuneup but there’s not enough time to do that.
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August 2023 by David Yates
I feel I was taken for a ride. I asked to have my AC looked at and see why air was only coming from 1 vent. They looked at the ac and saw a few parts that needed to be replaced. 1 part was available and he gave us a quote for that the other he needed to order but couldn't give us a price. I told him to order the first part but let me know what to total cost would be when he found out. They never got back to me until the work was "done" at that point the total was almost $500. When I picked my Jeep up I drove it for a while and noticed that the vents still did not work. I took it back and they looked at it again the next day. Said that it was a broken blender actuator and that they couldn't fix it. My AC is still not blowing very cold air. Basically $500 waisted. You lost a customer.
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August 2023 by Shay Campbell
I've been a customer of Mr. Tire for years. Jason & techs are very nice, friendly & knowledgeable. Answered all my questions, made recommendations & kept me updated about my service.
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August 2023 by Sum Ting W.
A more appropriate name would be: Mr. Thief!We've been here several times. My wife came back from JUST an oil change and I looked at the invoice. They have a really sketchy looking invoice and even the manager agrees. My main problem was the over 100% mark up on the synthetic oil. 6 qts for $100... its like $45 worth of oil. The manager acts like he doesn't know what the price of oil is and looks at another invoice to see if the prices is right...Then he gives me a customer service number, which I have yet to hear back from because no one answered.We will never be back. I hope that profit was worth losing a lifetime customer and other customers from all of the bad PR on the internet. To others using them make sure you get an estimate up front. Bring your own oil. They also like to put a ton of no charges on the bill to make the rape and pillaging not seem so brutal. So, I have to send my car to a real honest mechanic to make sure they really did those freebies. I hope this helps others avoid getting beat over the head. FJB!
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May 2023 by Maya Lopez Hansen
Fast and friendly service today from Chris at Mr. Tire. They fixed the tire with the nail in it in no time flat. Thanks guys!
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May 2023 by Chloe Samuels
Great service! Started at another shop who wasted a whole day with my car with no updates to come to find out they didn’t do anything. Went to mr. Tire and was taken care of in one day, honest recommendations but also solved the problem right away! Would go back again!
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April 2023 by Jason Stewart
Great service! The manager was very helpful and took care of a tire I had purchased from another branch in another state!
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April 2023 by Aaron Martin
Excellent place! I needed my brake pads replaced and they are the cheapest place to go for that. Ultimately I needed new rotors too and they did the full job. It costs money to maintain your car, but they do a quality job for a cheap price. What impressed me the most is that I called their for an eta and arrived within that window. When I arrived, the manager on duty was on the phone doing business. As I waited, I realized he was talking about my vehicle. He didn’t know who I was, because I dropped the car off either before he arrived or while he wasn’t at the service desk. He was fighting for me making sure that part needed to finish my vehicle was delivered promptly. And the job was finished before expected. I appreciated witnessing someone fight for a customer they assumed wasn’t around. His name was Ronald. Caleb was the manager on duty when I dropped my vehicle off. He was also excellent. Promptly took my truck and called me soon after to let me know my rotors where in bad shape. Not pushy at all. And after driving the vehicle once the job was done, I understand why he called. Friendly place. Best price around. They aren’t sales people and aren’t scamming people for money. They look out for you and fight for you when you aren’t there. It’s definitely a business and there’s a lot of same day deliveries they deal with to get the job done efficiently.
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April 2023 by Annette Linkous
This use to be only place we would take our vehicles to, but no more. They had my car 6 weeks. Broke a part and I had to go purchase part to fix what they had broken just to get it my car to the dealership for repairs. They never offered to reimburse me for what they broke let alone they had my car 6 weeks. Lied over and over about what happened. Very disappointed in service. We now drive to Hwy 16 for anything we need repaired.
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March 2023 by Kevin Goodwin
I almost never write reviews, but my experience here was truly dismal. I made an appointment to have a brake controller installed in my SUV (which clearly is aftermarket). When I arrived for my appointment, I was told that they weren’t sure if they could install something aftermarket, and that they would need to speak to the manager (who wasn’t in that day). They then asked me to reschedule and come back in when the manager would be there on a different day. Wasted an hour of my time for nothing. Very disappointed.
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March 2023 by Kim Blackwelder
The manager is awesome the employees are awesome especially an employee named Joey it's a good group of people to be around they're all invested in and take pride in what they do. They're very knowledgeable and very good priced mechanics I definitely recommend you take your car there
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March 2023 by Zyan Siddiquee
NEVER!!!! You guys are frauds. I paid $1200 for break pads and rotors and you guys gave me default parts which messed up car with all the breaks sensors. Then I had to take my car to dealership and they charged me $1300 for your mistake. I DONT RECOMMEND NO ONE TO GO TO MR TIRE OR MONRE MUFFLER !!!! Stay away from this company. Specially don’t go on the location in the business card. Both of these companies mechanics are inexperienced. #monroe muffler #mr tire
