-
August 2023 by Jason Napoletano
Who stops what they’re doing and reviews an insurance agent? Someone that values great service. Someone that acknowledges when people go above and beyond. Someone that truly appreciates the feeling of picking up a phone and calling an agent that answers and makes you feel like you’re talking to family. At the end of the day we all need insurance and we just want to know it’s taken care of so we don’t have to think about it, but what makes Renee and Mindy different is the feeling you get when your on the phone with them and they’re making sure your taken care of. I shopped around probably 5-6 insurance companies before using Renee and that was purely based on price alone, but the reason I wouldn’t ever think to leave is due to everything else I just described. Love these people! Call them and see for yourself!
-
August 2023 by debbie martin
Renee and her team are wonderful! They went above and beyond to help me, last year, as a new resident to North Carolina. Getting my car insurance and rental insurance was a breeze!
-
August 2023 by Michael Trinidad
I moved to Denver NC over 21 months ago. I had to transfer existing and/or purchase new policies from Allstate. I reached out to Renee’s agency and they were extremely competent and accommodating. I was able to conduct all my business over the phone without having to go into the office. I made it a point to go into the office to meet with Renee and Mindy to express my appreciation of their efficient professionalism in handling my insurance affairs.
-
May 2023 by Richard Parsons
Five star performance. Combined my condo and two autos for less than I was paying with one car .
-
May 2023 by Kara Holbrook
We have been using Allstate for several years now and have recently added our 16 year old to our insurance. We called in advance to check on prices since our 6 months renewal was coming due. He was to get his licenses the month prior so we just wanted to make of any additional cost. We were told there was a grace period and we would only pay for the six months. Now we are getting charged a surprise $200 fee!! And now they are saying we were one day outside of grace period. This is very disappointing as we would have waited. They said it was just a simple mistake... Beware their simple mistakes will cost you money and the company itself seems to be okay with it as it is additional revenue for them.
-
April 2023 by Dawn S. Whisnant
They were extremely helpful in helping me with my mom's estate... I highly recommend this company.
-
April 2023 by Lisa Steinmiller
Renee is awesome! The entire staff treated me like family and worked miracles to get us the best rate! Top notch!
-
April 2023 by James Bartolo
Very friendly They took care of all of my Needs in a timely fashion I would recommend them to anybody in the area Who needs very personal attention
-
March 2023 by K C Merrill
Renee Brooks is the best! Couldn't ask for anyone better to work with!!!
-
December 2022 by Michael H.
Renee is great to work with and surrounds herself with friendly, helpful people. It seems most of the negative reviews here are a general misunderstanding of Allstate policies (ie, the "fine print") and concerns about auto generated messages. My granddaughter has renters insurance with Allstate and just had an issue with a malfunctioning sprinkler system flooding her apartment. Allstate has been with her every step starting with getting a nearby hotel, working with the landlord to get a different apartment and valuing the contents to provide money to buy new. Very responsive and impressive.
-
February 2022 by Mary Sue Hilsman
After reviewing my insurance with Renee I appreciate her integrity honesty and prompt review of my policy thank you Renee
-
January 2022 by Seth Warlick
Allstate has the nerve and audacity to quote a tax paying American citizen over $400 for an insurance policy. Anything over $200 for car insurance a month is absolutely absurd and retarded. And I have to keep waiting to be told what my upcoming policy amount will be. They should know all information automatically whenever the previous policy is upcoming to end. Do better Allstate!-Sincerely Seth Warlick
-
December 2021 by Hennessee Penny
Renee is a great agent. Very responsive and helpful. She made switching from our previous insurance company easy and we finally have the right coverage. I feel like she knows me and knows what we need to protect ourselves and our property.
-
October 2021 by Maria Ridge
After over 20 years of being a client of Renee Brooks insurance agency I left due to her and her employees lack of responsiveness when looking to make changes to my policy. If you want an insurance agency that cares about their clients steer clear of this place. Look elsewhere and get cheaper rates!
-
October 2021 by Ciera Lawson
I love having insurance with Renee brooks Allstate they always are happy to help and get things done and answer any questions anytime thanks for putting me in good hands that is really a great statement for Allstate!
