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March 2024 by Amy Buss
This place has really gone downhill. They used to be good, but now they are ridiculously inept. Went in for inspection and oil change and they did the inspection first and then the oil change. Their tech said the inspection failed because of an engine alert notification. It passed with flying colors the next day. Guess they should have changed the oil and reset the reminder before doing the inspection. Never going back.
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March 2024 by Dave Davies
This place is ridiculous. Went for a car inspection and they said they can’t inspect Jeeps. I’ve been going here for the past five years with no problem.If you want to go to a more competent place, go to Express Oil Change, just down the road. They’re much better.
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March 2024 by Ryan Akin
Been going here for years to get my inspection for 2 cars and a motorhome built on a Sprinter. Now I am being told they need to lift my Sprinter 3500 for the inspection and it’s too heavy. Honestly have never had any vehicle lifted for the inspection.In reply are you stating law requires a car to be lifted for inspection?
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March 2024 by James Wallace
My car has not worked well since I had this Valvoline work on it. I went in for an oil change and coincidentally, the next day, a wrench light came on my car and it’s not been working as it should (something sounds/feels off). I’ve had my car looked at professionally and cannot identify the problem. I have driven 400 miles since my oil change and my car has a 74% oil life remaining… not normal. My suspicion is something with the oil change went wrong.I live in Asheville, so not sure how I can conveniently take it back to this Valvoline and have them double check things, but I think that is the solution.I will add the person at the computer did not check anything in regard to the courtesy checks. I watched him okay everything. Concerning.
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March 2024 by Keith 28037
Last time I will use this place to many women on duty always Chang systems cont drive own car in for simple inspection really now I’m pissed women on duty tells me to go someware else if I don’t like it guess you don’t need business Ben coming here for years this is last time
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March 2024 by Robert Johnson
Stopped by 3 times trying to get my inspection done, but the machine was not working. I gave it a couple weeks, came back today and was told the machine is working, but they don’t inspect Jeeps. Why did they tell me that 1 of the 3 times I was there a couple weeks prior?
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March 2024 by Michelle Chidester
First time using this facility. Misty & Ceth were great & helpful. I loved how quick they were and fast! I was probably done within 15 mins. Highly recommend the Hwy 73 location!
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March 2024 by Diana Lawing
The team was quick and efficient.
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March 2024 by Richard C47 (Richard C)
They take good care of my company vehicle. Always quick and professional and one of the cleaner shops I have been in.
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February 2024 by Michelle Hodges
My first couple oil changes here were great. But the last (2) I had major issues that I am still dealing with. I got an oil change and then a month later, my low oil light comes on. I go back and get another oil change, and then my light comes on 2 weeks later when I am 4 hours from home. I took my car to the dealership thinking something was off with the sensor but they said whoever did my oil change last left the cap loose. So not 1 but 2 oil changes they left the cap loose! I travel all the time for work so this is a big problem for my safety. Obviously I won’t be back and have warned my family and friends on the area.
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February 2024 by cynthia deligiannis
Quick and efficient!!
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January 2024 by Mylo Cook
Price is high might have to start changing my own oil
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December 2023 by Logan Riddle
Lazy. I’ve been getting tire rotations there for 10+ years in the same size truck, F150 long bed. Today Jake tells me my truck is too big for the lift so they can’t rotate my tires.
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October 2023 by Troy Ferguson
I just saw they did this to someone else. Thieves. Passed inspection the past 2 years and now magically my windows are too tinted. Didn’t say anything while the inspection was going on, went through a point where they “had to charge me” and $33 dollars later I now have to come back to you. Never again.Avoid at all cost
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October 2023 by Jeremiah Hunt
Pass inspection in 2021 & 2022 then explain they needed to fail it due to window tent in 2023. Same tent since I bought the car in 2020…disappointing. Went up the street and had it inspected on the same day by another oil change shop and it passed. The inspector at Valvoline shop ask me how long the tents been on and I told him since I bought it. He said DMV is cracking down and maybe their inspector did not check it the last 2 times….disappointing. I don’t know what the real reason is but be aware and use caution when working with this location.Service: Oil change
