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January 2023 by Ashley G.
The employees at Denver Walmart are so much nicer than the Mooresville Walmart. At Denver they will actually help you instead of "I don't know" or a shrug. Pretty good clearance items too!
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January 2023 by Don J.
They make you go through and check your items out at self scan because no cashiers. They can pay people to monitor you scanning for accuracy though. Today I was embarrassed with no apology when I was called out in front of everyone by the hallway monitor like I was a thief to say can I see your receipt because I don't see your Downey as scanned listed on my handheld device. Of course I pulled out my receipt which in fact had my Downey scanned only to have monitor say "oh". No apology for embarrassing me or implying I was a thief. Shame on Walmart. I will not only shop somewhere else but go out of my way to share my experience so others can make their decision If they want to shop at Walmart. Walmart Moto is that Corporate profits are more important than bringing jobs to our communities. They come and take from our communities.
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November 2022 by John A.
There never seems to be anyone willing to provide service in the sporting goods section. There is a button to push to get help, I pushed it repeatedly for over twenty minutes. Nothing happened!!! By the way, I was just trying to buy a fishing license. It took three visits to get someone to kprovide help, but that was because I called the store on my phone and told them I was tired of waiting in sports! When an employee finally made it back there they told me that the person who handled licenses was not on duty! So this time I put the items I had planned to purchase back, and left!! No one seemed to care! Why should I go back?
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September 2022 by Jaclyn L.
Don't try calling to speak to anyone. They don't answer the phone. Needed to speak to someone about my grocery pick up order and called for over 1.5 hours and no one would answer the phone.
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July 2022 by Jonathan L.
I'm not sure why I still go there for groceries. Half the time the self service scanners won't weight the produce so I end up leaving it. I end up going to Publix up the street where the produce is fresher and the scanners seem to work
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December 2021 by Benson H.
Just trying to return something and 5 Walmart staff working on customer service are working on balloons with two registers open. Sorry but I got places to be and that isn't efficient.
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November 2021 by Lori H.
I don't know why I continue going to this store, I should have learned by now. I thought switching from pick up to delivery and maybe the service would improve, but it got worse. My order is over three hours late with no status updates. Call the store to speak to a manager and no one answers, again. They are always late for pick up or delivery. And pick up always took a long time for them to bring it out to the car, once over an hour. Time to shop elsewhere.
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September 2021 by James S.
I don't know why in the Hell my wife and I even try to shop the Denver Wal-Mart any more. Walk in this morning 9/20 with a short 12 item list and as per usual they are out of 6 items on the list. Lots and and I do mean lots of empty shelf space all over the entire store. They were out of all 3 OTC meds we needed, the candy aisle was over 90% empty and of course they did not have the 2 items we wanted. They have been out of their brand of gallons of spring water and cooking spray for over 2 weeks now and my wife said the cleaning supply aisle was just as bad. This really hurts people on a budget like us if we have to pay a whole lot more some where else for at least 50% of the items we have on our list because this sorry a** excuse for a Wal-Mart here in Denver is always out of stock of at least 50% of what we go in here for all of the time. And what we don't understand is the items they are constantly out of stock on are their own brands like Equate and Great Value. And when they are out of stock, its weeks and months before it shows back up on the shelf again, if at all. Even though this store is only 7 miles from our house, it's just not worth the frustration and aggravation shopping here and walking out with half of what you came in here for every single time. I guess we will start having to drive to Lincolnton or Conover and shop those Wal-Marts to see is their stock situation is any better, but it's still Wal-Mart, so who the Hell knows????
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September 2021 by Lauren P.
I finally had THE experience where I decided I will no longer use Walmart. I ordered a deep freezer online and had the options to either pick up or have it delivered between 7-8 pm this evening. Around 7:40, I received a notification that the order was delayed and they were having issues with their third party driver. I'm assuming because I never got answers. I called and someone finally answered after 2 minutes or more of ringing. I know everyone is short staffed so didn't really look in to it. Well, she placed me on hold to find the manager. I wanted to know if it would be easier for me to come get it. I sat on hold for a bit so grabbed my keys and headed towards Walmart. I pulled into the parking lot and was still on hold. For 22 minutes. Well, there was an abundance of employees socializing. Why did I sit on hold for 22 minutes? Walked to customer service and the woman behind the counter made no attempt to help. I explained the situation and even told her that I had frozen food sitting in my fridge that I needed the freezer for. She said that it probably wasn't coming from that store. I told her that it gave me a pick up option and the website clearly states it's coming from the Denver location. Then she proceeds to tell me that they are probably out of stock. She told me I was welcome to go look. Didn't offer to check for me, didn't offer to ask a manager, didn't offer any help (I'm 120lbs, I'm supposed to throw a deep freezer in my cart). Well, guess what?? They had 5 or 6 in stock. Another customer helped me lift it into my cart And I put it into my vehicle. Worst customer service experience ever. I walked in with the understanding that things happen and that places are short staffed but slowly grew more and more livid. I know they don't need my business and I know they aren't a five star department store, but holy cow.
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August 2021 by Pj M.
I do not normally shop here because it is too hard to find things. Now I know why. Online they show that they have a product I am looking for. In the store they have no idea where it is and don't offer to look it up. I am told me where they think it might be located. I speak to a person in that department and am told they are out of stick....how can that be if online I can order and pick it up at the store later in the day? Well at least I got my steps in for the day going up and down the isles.
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June 2021 by Lorrie R.
This place is a joke!!!!!! I went up to Walmart in Denver on 16 on Tuesday 01,2021 after speaking with Bill he told my husband to have me come on my lunch Tuesday 6/01/2021 that he had his hands on 5 of the tires I needed for my 4 runner ... went up there and SUSIE in Tires was who was there and she informs me my they do not have the tires , SUSIE was very rude and had no clue about her job ..... my husband then goes online and purchases the tires , sets up an appointment for today Wednesday June 2 . I go to Walmart for my 1:00 appointment that we had, I'm told by Susie that I don't have an Appointment , nor do they have the tires. So I got no tires and they wouldn't give me my money back either , said I had to get it back from Walmart.com . Susie in Auto department has a horrible attitude, was very rude both days I was there. also spoke with a manger and he was not helpful at all and even acted as if he really didn't care ! Not a good experience at all and I will never go back to this Walmart, I know they don't care but I do!!!!!!!
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May 2021 by Bruce K.
Grocery shopping today, though there are still many things I won't buy at a Walmart. I'm fine with boxed and canned goods because why pay twice as much for a box of Corn Flakes or a can of Campbell's soup? But dairy and meats? Definitely not. I've had milk go bad the day after I've brought it home and I've seen beef that started to turn almost immediately after unwrapping it. Definite no. As for the rest, yes, this was a good shop. I found the stuff on my list that I wanted to shop . A few out of stock but nothing that I was looking for. The store is tidy and the shelves in other areas were straight. Clothing and softlines looked good, automotive was also done properly. A slightly long queue at the registers, but that's become the normal experience at Walmart. [Review 15045 overall, 547 of 2021, number 2898 in North Carolina.]
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March 2021 by doh h.
Nobody wears masks here, I'd say 50% of the customers do not wear masks. Walmart claims to be enforcing a mask mandate but clearly not
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October 2020 by Bill W.
Adapting to Coiid but getting better.We moved to Trilogy which is about a mile from here back in July. Up until then, we only visited WalMart and it was the Mooresville location probably once a week and that was normally tied to the Pharmacy because our Senior Advisor indicated they had the best prescription prices.That aside because this is a review of the Supercenter itself and not just the Pharmacy although the Pharmacy gives a lot better service and attention that the one in Mooresville.At first with Covid restrictions was not impressed but over time, they and us have evolved to where they have made great improvement.Staff was not very friendly and helpful when we move over here but that has improved. Much better flow for the shopper and they have greatly improved the contact less self check out process.Stock levels still need improvement but I have picked up some things in the garden center that was not available elsewhere. Picked up two six packs of broccoli that are doing outstanding except for the fact I have a Welsh Corgi who has developed a taste for Broccoli leaves.I can't win
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October 2020 by Susan S.
Terrible pick up service for groceries. Over 2 hour wait!!!
