-
September 2022 by Jessica B.
Beware of an extremely unethical employee in the pharmacy. I went in for a flu shot for my 3 year old daughter and the employee came in with 3 syringes in her hand so I asked her to verify that my daughter was getting the correct medication and she refused, only saying "mm," and not making eye contact with me. When she gave the shot she DID NOT depress the plunger because she was inexperienced and clumsy and I guess got nervous, but she falsified giving the flu shot. My spouse witnessed this too. I reported it to the pharm manager but she failed to properly follow up with me. I have now reported this facility to the NC pharmacy board. The employee in question was very young, pregnant, and mixed race or black.
-
August 2020 by Bill W.
First time visitor and going to take a bit to understand the storeWalked in and could not find what I was looking for. Asked and they gave directions. Still could not find it.Wife walks it, got the same directions and found it immediately . Must be a man thing and I've never going to live this one down
-
December 2019 by J C.
Although Walgreens pharmacies in general are bad, this location in particular stands out as exceedingly terrible. They are consistently short staffed. If you call in a prescription, expect to wait at least 30 minutes inside even if you called in advance. The drive through is even worse - expect a 45 minute wait minimum during peak hours. If you have a controlled refill, expect to be talked down to and treated poorly. There is no consistency or communication among staff. I dropped off two prescriptions on the same day; one was eligible for pickup that day, the other on a specific date 2 weeks out, as per the pharmacist. Fine by me. That specific date rolls around and I call the pharmacy so they can have my refill ready only to be told, whoops, they made a mistake, I will have to wait an additional week for my refill. Thanks Walgreens, but I have transferred my prescriptions elsewhere and will never do business again with another Walgreens.
-
December 2019 by Mary Anne G.
Sad to see how far this place has fallen in the last year. This was an extraordinary pharmacy in 2017 and much of '18, to the point newcomers talked about how great the pharmacists were. Since the Rite-Aid closed in late '18, this pharmacy has been chronically unable to get the basics right. I'm in healthcare, and the signs of mismanagement and/or understaffing are clear, from inadequate stock reordering to confusion on prescriptions. This isn't a candy store; these are medications that people need. A clerk told me today that she realized a that not having a Rx ready that was ordered five days ago was "disappointing." There's another D word that applies, and that's dangerous. Something needs to change here, badly. Until it does, triple check every Rx.
-
October 2019 by Gerry N.
Needing a Flu shot and Pneumonia Shot I went in for a visit so see if I could get them both. They not only could do both but had a private room to give it to me since I forgot to wear a short sleeve shirt. Everyone was polite, professional and kind in there care.
-
June 2019 by Daniel Q.
Screwed up another prescription at this dump. These people are dopes! Stay awayThey obviously hire straight from the short bus!
-
May 2019 by Zane H.
I have to say this place is horrible. Customer service is terrible. Cannot get routine monthly medications filled. They will expect the customer to track down insurance information, doctors approvals, etc... Have been out of my blood pressure medication for over two weeks and have no suggestions or recommendations as if I am supposed to be without blood pressure medication and that's not a problem. Was told that they received the medication today but because they had quite a few prople awaiting the medicine I would not be getting any of todays shipment. I suppose others have been waiting longer than two weeks if I didn't qualify to have mine filled. I will be moving all my prescriptions elsewhere this afternoon. Since the merger/buyout of Rite Aid this pharmacy has been absolutely horrible. The folks are not customer focused and act as if they are doing you a favor to even ask if they can help you....Absolutely the worse service I have ever received anywhere.
-
May 2019 by Teresa R.
HORRIBLE PHOTO processing. Twice they printed all of my photos with the heads of everyone cut off. These were wedding photos. They claim the machine " Auto Crops" I find this very difficult to believe I have never had any of my other photos cut the peoples heads off. TRAIN YOUR STAFF HOW TO PRINT PHOTOS FOR HEAVEN'S SAKE !!!
-
February 2019 by Alison Q.
Every time I sit in line I wonder " why am I back here " lines are horrible, there is always " a problem with my insurance " until I give them my insurance card AGAIN . One employee insisted I was on Medicaid which I am not ...if there was a negative star option I would select it !
-
December 2018 by Elizabeth H.
Moved my prescriptions here when they first opened. Since then customer service has fallen. Pharmacy technician was rude on more than one occasion and that seems to be ok with Walgreens..I won't be using Walgreens pharmacy any longer
-
September 2018 by Edward V.
Terrible services and line too long also they dont take my health insurance i give thumb down I wouldn't even bother to go back for amy readons unless they improve the services and take my kind of health insurance