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November 2023 by deb olson
Very welcoming and professional. Fair and reasonable pricing.
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November 2023 by Janie Doucette
Westlake auto is greatSo convenientCustomer Service fantasticGot my inspection done in 20 minutesVery satisfied with there serviceThanks Westlake
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November 2023 by Jacob Adkins
Brought my car to them Friday morning with a check engine light and they had it fixed in a few hours. Very pleasant and professional service for a reasonable price. Even gave me a nice summary table of their inspectionServices: Air & cabin filter replacement
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October 2023 by Bruce Patti
This place is great. Quick in and out service while I waited. Very informative. Great guys at West Lake Auto & Tire.Services: Vehicle Inspection
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September 2023 by Mark Petri
My first time at Westlake and I was very impressed. Fast, courteous and professional. They do a good business there and I see why. I was going to another mechanic garage, they had my car for two days and couldn't diagnose my cars problems.Westlake did it in 30 minutes. It turned out to be a serious safety issue. I was about to leave on a cross country trip. My front end failure could have been catastrophic. Am getting my repairs done there from now on. They have earned my trust and business.
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September 2023 by Eric Thomas
Chris and team always take good care of our family vehicles. They recommended changing some components of the front suspension for our sienna. I didn't realize how bad it was until driving it again after the repair, it definitely needed some work. 100% recommend Westlake!Services: Steering & suspension repair
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August 2023 by David Phillips
Fast and courteous. The work is done accurately and no need to go back with any issues. I started going here by reading the reviews which were very good. I haven't shopped around for pricing since I moved down here yet. I do see a couple of other nearby shops with very good reviews. As of now I'm satisfied with the work and service I receive here at Westlake.Services: Transmission
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July 2023 by Amy Johnson
They were super quick for my inspection. I hung out with the shop dog for a bit then I was ready to go! Mike is awesome!
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July 2023 by John Cook
Worked in an inspection for my car at the last minute. Very appreciative.
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July 2023 by Ray Wallace
Great service. Diagnosis. And repair at a reasonable price. We are comfortable with their prices.Services: Steering & suspension repair
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July 2023 by Ryan Meredith
I have been dealing with Westlake auto for over 3 years. I own 7 vehicles which I take regularly for inspection and basic repairs. I took my Mercedes to get the battery replaced which I viewed as a simple repair that could be handled by them period unfortunately when I went to leave I tried to open the trunk and it no longer worked. I called the technician back to the car who told me I would have to take it to get reprogramed to make the trunk work since their scanner was not able to make the battery program to the car. Why did I have to find what didn't work on the car they should have inspected the car More thoroughly before releasing it to me and at least let me Know of the Problem PERIOD if I had not GONE to the back of the car to Check to see if my battery tender was still in the vehicle I would have not noticed this problem for a long time potentially.Upon further investigation I learned that there was a process known as battery registration the needs to occur to prevent your battery from being overcharged by your vehicle. This protocol is now common on not just foreign cars, but Domestic vehicles as well. I am frustrated and disappointed that I am a regular customer and now I have to go somewhere else in addition to West Lake Auto to get the repair done properly in order that everything functions properly on my vehicle. I would have appreciated knowing ahead of time that they cannot complete the repair. I would have not let them even begin to work on my car if they couldn't complete the job. I was told at the end of the repair that I may need to go to a dealer to get further work done, however I was not told that my car is at risk of overcharging the battery by not being properly registered which I was not properly warned of meaning I shouldn't drive the car until I get this done, fortunately for me I have other vehicles I can use in the meantime. In sum , I took my car in for what I viewed as a simple repair and had to discover on my own that more repairs needed to be done.Service: Auto battery replacement
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May 2023 by Steve Miller
Quick honest service and reasonably priced. Friendly staff. I drive 20 miles out of my way to use this company.Services: General repairs & maintenance
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April 2023 by Josette Anzalone
As usual my visit to westlake auto was professional, fast and friendly.Service: Vehicle Inspection
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February 2023 by Jean Clark
My brother referred me to Westlake Auto & Tire when I moved to Sherrills Ford 2 years ago from Mint Hill. I would never go to another place to have my car serviced! Chris lets me know when it's time to have service done and I trust him and always have what he recommends done and this is not to make extra money, he keeps me updated for safety and to keep my car running smoothly and I appreciate him taking the time to keep me safe. On my last appointment, I went in for an oil change and Chris told me it's time to have my tires rotated which was done. If you have never been to Westlake Auto & Tire, you need to go! This is the BEST PLACE TO GO to keep your car running smoothly & they truly care about their customers and that is SO important to me. Have a beautiful day!Services: Tire rotations
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January 2023 by kassidy beth
Dropped vehicle off, Received a call a few hours later, as they said it should take, Invoice was as quoted, Vehicle drives Great, I appreciate their business.Service: Wheel alignment
