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January 2024 by Belleerion
I've banked with Woodforest for over 10 years and in almost every part of the contiguous 48, as I am an Engineer and assignments take me everywhere. I can honestly say that I truly believe if every so called banking institution in America would work as hard as the Associates of all levels in Woodforest do everyday that the American people would have one less thing to stress over!!Thanks to all at the Woodforest family.
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July 2023 by David Hughes
Do not bank with this institution. Find a reputable credit union instead of a failing bank. You could actually earn interest on your checking or savings account and they make you an actual member. Woodforest is one of the worst, hence the reason they are inside Walmart instead of a stand alone branch and it is not for convenience. The phone customer service is one of the worst. They’re only looking out for themselves and not you!
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June 2023 by Melissa Wyatt
Nice people and very helpful.
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March 2023 by Ginger Gibson
Very happy with Woodforestnational Bank. Kind courteous and polite employees. Always helps me fix whatever problem I may have and I get the satisfaction of someone who truly cares of my problems.
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July 2021 by Fisher Ohvf-men
Abysmal experience at the Denver NC location. Sat for hours trying to open an account with incompetent staff too lazy to make a call to find out what the process is. Went back a week later, and they STILL had not followed up with anyone from Corporate. If I could give zero stars I would! Branch Manager just looked at me and said, " Sorry"....well you got that right, you guys are sorry as H&!!, stay away from this place. They don't want your business and don't give a care of you like it or not!
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June 2021 by RitaPS
I've been here in this branch, waiting on line for about 25 minutes, one customer only ahead of me. They are attending 2 customers to this whole time! 2 associates only; not even a word from them.This bank used to be better, customer service is getting worse by the hour!
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April 2021 by Drew Morris
Just like the old home town banks
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April 2021 by Colby Hamilton
Went there is a sign that says account holders no fee for cash and checks non-account holders there is a fee I tried to cash my checks there and they said that every branch is different and the manager doesn’t want to cash non-account holders checks and there’s clearly a sign that says non-account holders will be charged a fee and I was rejected and it’s a legitimate business check from a company that I work for and it’s not even hand written pathetic
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April 2021 by Jason Redden
I have been banking with them for almost a year always seems to be closing early not convenient for the customer should have banked elsewhere Be doing so in the future
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January 2021 by Sally Glascock
Excellent Customer Service! All the Tellers have been Awesome, they go above and beyond!!
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December 2020 by Autumn Carver
wonderful customer service, always able to help me. visits are short and sweet. shoutout to Dottie and her amazing team. ? definitely recommend them.
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July 2020 by Rita Pires Scorsim
I've been here in this branch, waiting on line for about 25 minutes, one customer only ahead of me. They are attending 2 customers to this whole time! 2 associates only; not even a word from them.This bank used to be better, customer service is getting worse by the hour!
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April 2020 by Mr John
There not open till 6 as posted
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December 2019 by Lisa Gonzin
Used this bank for years. Would not use any other bank in this county. Great customer service staff.
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February 2019 by M Raimey
great bank, I've used them for 5 years with no problems!