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December 2023 by David Outlaw
Awesome service! Helpful with suggestions over the phone trying to correct the problem before having to make a service call.
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October 2023 by Paula Alter
VERY grateful for Randy’s quick response to my text regarding an RV air conditioner issue and for his prompt service call. He installed a new unit, explained its operation and also discovered an issue with the furnace. He is personable and skilled. I would definitely use him again for other operational issues.Service: Air conditioning
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October 2023 by Cathy Swift
We needed immediate help with our RV to be able to get on the road the next morning. Randy worked us into his busy schedule to get us ready to leave the next morning. He was determined to solve our problem if though he had not incountered it before with our make and model. Professional all the way around.. Great expre
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July 2023 by Holly Stewart
We called Owens RV Mobile Repair when our RV toilet overflowed. He was able to quickly diagnose the problem, and replaced the toilet the same day.
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April 2023 by Alan Jostes
Extremely helpful and goes above and beyond to help the customer. Impressed with the follow up and consideration that we were shown. Recommend this repair service and will be using for all our RV repairs.
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December 2022 by Tim B.
Randy is a class act! This is my first time having problems with my RV and once you go down that rabbit hole, well let's just say it's pretty deep and complicated. Randy has a wealth of knowledge and he is more than happy to let you know what you need to know. The learning curve for me was pretty steep, but everything was fixed to my satisfaction and he clued me in about all those things you need to know to keep from making some big mistakes. He went out of his way to help me get this 5th wheel up and running for my Granddaughter for Christmas. I won't forget his kindness in helping me out in a real pinch. I will certainly use his services again and I highly recommend his work!
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December 2022 by David Walker
Thank you Randy! We recently had our fridge breakdown while in the Asheville area just before the thanksgiving holidays. While Randy was booked solid for the few days we were in the area, he did give me a call (unprompted) and ran me through some quick diagnostic tests I could do on my own which would save me a lot of money on the repairs with next mechanic and help figure out the root issue. He was incredibly kind to have done so and we wish we could have given him our business. Definitely a qualified professional with tons of integrity and a big heart. Thanks Randy!
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November 2022 by gary lawson
Have used him several times.Very knowledgeable, exceptional work and there when he says he will be.Service: Electrical
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November 2022 by Kim Osborne
We have used Randy for 2 years now and he is awesome!! He has replaced a hard to find hot water heater, serviced plumbing, replaced the power converter, troubleshooted the refrigerator, and winterized the camper. He is very patient and explains everything he is doing. Very trustworthy and reliable. If we need anything we call him and he is very quick to respond. He is extremely knowledgeable, very friendly and professional. Amazing all around RV service!! Best there is!!Services: Electrical
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November 2022 by The Miseducation of Ms S
I cannot say enough positive things about Randy! He repaired my RV water heater as I requested. He arrived at the job much sooner than I was expecting, which was amazing. He then took the time to show me how to operate the electric and propane features on that water heater, while also explaining how the electric and propane features work on my fridge and my furnace! Just in time for the freezing temps that arrived the very next day! His suggestions will save me so much money on propane.He took so much time helping me, and his service fee was way lower than it really should have been. Randy is honest, patient, and an amazing repairman.Please do not hire anyone else. You will not be sorry.Service: Electrical
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November 2022 by Carleen Bernosky
We arrived in NC with our 5th wheel and hooked up and discovered a big leak from our hot water tank. Randy came out and evaluated the problem, bypassed the hot water tank so we could have usable water in the rig. He had to order a new hot water heater for us and was there the next day to install it. Randy is very good at what he does and his prices are fair. You cannot go wrong with him!
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June 2022 by curt howison
This guy is great he knows who who's his profession. Hes very reasonably priced and able to get you back in service. His friendliness, kindness, and his knowledge, and service is impeccable!! I would recommend anyone calling Randy Owens I am no one else.Service: Air conditioning
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November 2021 by Neil Tilton
Randy was incredibly friendly and professional. He was very capable and knew exactly what to do when my heating was foul smelling. He found the mouse and cleaned my furnace. Poor extra crispy mouse ?
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October 2021 by David Friedberg
What great customer service. My wife, cousin, and I are RV traveling and stopped in Silva for a few days. We had a serious water leak issue requiring us to turn off all water. I called Randy today, a Saturday afternoon, and he went out of his way to ensure we had water running back in our RV. Highly recommend.
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September 2021 by Cassandra Wyzik
Randy is the best! He came out to our campsite and fixed an ongoing electrical issue we'd been having that Camping World didn't. We couldn't be happier! What a great guy and very good at what he does too!
