Surry Yadkin Electric

Hours: Surry Yadkin Electric is a reliable and helpful utility company that provides prompt service and good customer support. Many customers highlight how quickly employees respond to power outages, often arriving within minutes or hours, and efficiently handling repairs such as down power lines or pole replacements. The linemen are described as polite, quick, and attentive, working safely and keeping disruption to a minimum. Customers appreciate the professional attitude of the staff and the clear communication about the repair process and costs. Several reviews mention positive experiences with customer service representatives who offer helpful advice and explanations, especially regarding energy use and billing. However, there are some concerns raised about billing issues related to solar panels, including delays in inspections and accusations of overcharging. A few customers also mention frustrations with customer service, describing interactions as rude or unhelpful. Overall, Surry Yadkin Electric is seen as a company that responds quickly to outages and maintains good service, but some customers feel there are areas for improvement, particularly in billing and customer communication. The company demonstrates a commitment to safety, efficiency, and customer satisfaction, despite some ongoing challenges.

• 10.78 miles

  

  Pike Electric Corporate Office, Electric Utility Company

1. Dobson, North Carolina