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September 2024 by Gloria Fichou
Very thorough and great communication leading up to our vacation stay and assurances upon our arrival! Outstanding service!!!!
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September 2024 by Linda Towe
From booking to checkout, Sun Realty was a delight to work with. We rented a cottage in Duck for two glorious weeks in September. Sun Realty made the reservation and payment processes so easy. They promptly answered any questions we had and kept in contact with us throughout our stay to see if there was anything we needed. Check out was a breeze. The staff was friendly and knowledgable. We will most definitely use their services again!
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August 2024 by Jeremy Chandler
will choose a more vacationer friendly service when going in future years. I’ve been vacationing almost annually for 20 years in obx, generally Corolla, duck and southern shores. The sun realty business practice is now to not let you in the house until 4pm unless you have early checkin even if the house is ready. This is not the case for other rental companies nor was it the case when we previously rented through sun realty. Our house was ready by 1pm, we saw the cleaners leave. I called and asked if we could get in and was told we would get the code when ready. Nobody was at or near the house between 1 and 4.
This isn’t horrible but it’s a clear sign of culture and suns culture is clearly to drive fees and not to enhance the vacationer experience or owner experience. When I own a home in the area it won’t be rented through sun realty.
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October 2023 by D F
FILTHY HOUSE!!!
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September 2023 by Candy Hadden
They were wonderful to work with. Using them again for next year.
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September 2023 by Diàne Weiss
Always have good service with Sun. Thanks!
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September 2023 by Charles Triplett
Beautiful home and the property management team at Sun Realty are helpful and responsive.
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August 2023 by Bob Buckley
108 Sea Tern Dr EThis was a family group stay from Sunday to Sunday. Received a call informing that the rental was ready approximately 1330 hrs Sunday. I understand that a pet friendly stay has an extra fee for cleaning. However the rental was not clean. I guess the cleaning fee is for their benefit, not the patrons benefit. Monday morning when the sunlight hit the floor, dog hair was everywhere. I spent about an hour vacuuming the whole 2nd level (dining, sitting/tv room, kitchen and bedroom) and behold the dirt collection canister was 3/4 full of dog hair and other debris. Had to do a few repairs, toilet flush handle loose and the chain on the flap came off and got stuck where the water continuously ran, one of the tubs wouldn't drain because of the sand packed in the drain plus had to purchase a shower curtain because it was filthy, the entry door handle was so loose/falling out it was hard to open(tightened it), and a few other things that needed to be done. The pool dude did an excellent job however a better debris screen would've been nice to deal with the leaves.
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December 2022 by Casey Risso
Sun Realty is a wonderful group. the original rental we selected became unavailable due to some unexpected circumstances and Sun Realty already had it handled before contacting us. They located another pet friendly rental in close proximity to the one we had originally selected. The location was fantastic a very walkable area which we all enjoyed. They were even so kind as to provide information on skate parks and since they knew we were cooking Thanksgiving dinner there they made sure a roasting pan was in the home for our use. Truly wonderful customer service we will definitely be using Sun Realty again. The staff are wonderful and so very friendly. Thank you Sun Realty team.
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December 2022 by Bobbi Logan
Reserved with a holding fee of $60 a rental in July 2022 for July 2023, knowing the possibility of the owners not finalizing the rentals. I received an email in September that leases would soon be sent. I continued to check and nothing. Then, I emailed in late October double checking and was told they were still waiting on the owners. Today, November 16th, I received a two sentence notification that my reservation was cancelled, would I like a refund or other options. Now, I do want to say, I completely understand when an owner decides to use the same week, but with such a late notification, options are limited. A phone call, instead of an email I would think is the least that could be done.
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October 2022 by Lisa White
Always a pleasure to work with office staff. We will see how this house fits our family vacation in 10 days. Last year was fabulous, minor repairs needed to a dresser that the front handle fell off when the drawer was opened. Someone's child left a dinosaur in the bedding from a previous week. Overall very happy with experience with Sun Reality.
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October 2022 by Faith Keenan
I was really pleased with my experience with Sun Realty! The condo we stayed in was awesome—very clean and well maintained— and there were absolutely no issues. We stayed in a keyless property, so we were notified via text when the property was ready (which was a couple hours ahead of schedule!) and completed check out online when we were ready to leave. I realized on the way home I had left some things in the closet (pregnancy brain) and called the office and spoke to Kimberly. She was super nice and helpful and passed along my request to the housekeeping department, who called me within hours to let me know they had my items and were dropping them off at shipping.I was a little nervous because some of the reviews I had read weren’t great, but as I was booking later in the season, I had limited options in the area and price range I was looking for. I couldn’t have been happier with my experience and would definitely book through Sun again in the future!
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October 2022 by Justin Silva
Not sure what the owners of the rental properties pay Sun Realty for. We pay $1,800 per night to come to a house full of empty soap dispensers and an empty propane tank on the grill. I called and asked them to bring a full tank of propane, since this should have been checked before we checked in. The response? "Go exchange it and bring us the receipt." For every waking hour, I'm paying over $100 and you want me to take time out of my day because you didn't do you job? Real nice. No thanks. Renters and homeowners beware.
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September 2022 by Cristin Szydlik
Great location! Loved the bikes, SUP, and kayak and beach cart.
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September 2022 by Andy K
Sun Realty provided the absolute easiest experience I've ever had in finding, renting, and keeping tabs on our OBX stay. I would not go to OBX again and not go through Sun Realty!!
