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July 2025 by Erin Eaton
Same as before but a less clustered feeling. Glad Big Lots is back!
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July 2025 by Alexis M
This is a great place to shop. Affordable and amazing customer service.
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July 2025 by Youlanda Hudson
Against my DEI practices I crossed the Boycott line and went to big lots and spent over $100. Went back to return a storage container without the receipt. The manager refused to come to the register and kept telling the cashier what to say. I called again and spoke with another manager who claimed she didn't know who worked yesterday (like I was stupid) Anyway she said the same thing no receipt no returns. Other stores take your Driver's license for items with no receipt! I will continue to keep my black money out of BIG LOTS! They will NEVER see me or mines period! Like it would have cost them what to give me a refund on my card cash or gift card????
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June 2025 by Kathryn Smith
I went in to find shorts for my son, but it was so hot and uncomfortable I really couldn't enjoy my shopping experience. The store has recently reopened but this is no excuse for not having a working AC. After beginning to sweat and hearing others complaining about the heat I proceeded to checkout. The cashier was very nice and accommodating, but red-faced and sweaty even with a fan. This is truly unacceptable for the employees as well as the customers you serve. Today it is currently 94 degrees and inching up. Please take care of this matter ASAP
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May 2025 by Marsha Martin
They just reopened so they still haven't got some things but it's still good.
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May 2025 by A Mills
It is OPEN. I have been waiting to see the grand reopening of this store. It is not the same. It feels huge, open space, CLEAN, a different layout, limited furniture, with clothing occupying most of the open floor.
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February 2025 by Dale Osmus
Going out of business sale.
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February 2025 by mate boi
Please don't leave 😭😔🤢🤮
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January 2025 by Shade Tree Drinkin’
Big Lots was intended to be a discount store, or so I thought… Well, the whole reason they are going out of business is that they over priced themselves. They decide to have a big going out of business sale to lure their last bit of customers and guess what? They are still completely overpriced… good enough and good riddance! ✌️
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December 2024 by Lorie Martin
Do sad to see them going out of business love this place
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November 2024 by Pharris Johnson
Good prices and customer service was very good
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August 2024 by Tina C
Nice big store ,the didn't have what I needed but definitely nice .
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July 2024 by Lisa Willis
I just went to the Dunn store to purchase a $600 recliner. There were no visible associates seen in the store except the cashier at the front. I asked Dasia if she could get me some assistance and she radioed for someone to assist. After 10 minutes, I asked her if anyone was coming to assist. She said, “It will be awhile.” I told her it had been awhile and I wanted to purchase a $600 recliner. Again, she said, “It will be awhile. They are unloading a truck.” She did not offer any assistance and did not care that the store was losing a sale. The store was empty except for 5 browsing customers. Very poor customer service and business model. Big Lots of Dunn, get it together or you will lose more customers. If I could give zero stars, I would.
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June 2024 by Ava Maldonado
Lots of great items
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June 2024 by Ally Melton
It has a lot of what you need at reasonable prices
