-
January 2025 by Shade Tree Drinkin’
Well, a lot of time has passed since the last time I left a review of this place and I’ve done quite a bit of business with them as well… but nothing has changed. I pull to the drive thru this morning for it to be closed. Due to short staff, we ask that you come inside for better customer service, sorry for the inconvenience. We all know they are sorry, save the attempted apology. Customer service is not in this store’s vocabulary. This place is still in a decline. This has got to be the worst, least helpful, unfriendly, laziest, good for nothing pharmacy I’ve ever used. Yeah, I could go elsewhere but there are reasons I chose to do business with Walgreens… I miss Hospital Pharmacy. I don’t get it with these big corporations. They make millions upon millions while every dollar earned comes at the expense of customer satisfaction.
-
January 2025 by Shield and Heal Missions (IV)
Regarding the pharmacy: Gross inefficiency, unprofessional phone service, appalling customer care. Disturbing and alarming reflection of health care.
-
December 2024 by Overwhelmed And Underwhelming
Impossible to get anyone on the phone?!?! I keep getting put back on hold or disconnected. I understand it's busy, but a phone call is still a customer, there are lines, and a phone is still considered someone in line. PICK UP THE PHONE!
-
November 2023 by Bigs 520
Been many times an they don't have inslian needles ever always out of stock of other things as well thought u would have stuff but nope never restock
-
October 2023 by Johnny Lee
Pharmacy always out of medication important to one's health, such has Breztri inhaler for breathing, oxycodone pain medication, albuterol nebulizer ampules for breathing, I could name several more, but what good is a pharmacy if they cannot Supply the medication to public needs? And try to get something transferred... it's easier to pull a long freight train with your teeth. After repeated phone calls from Walmart Pharmacy to Walgreens and attempt to get one prescription. For my granddaughter transferred, after 3 phone calls it is still not transferred. This was the albuterol nebulizer ampoules that was to be used for my 4-month-old great-granddaughter who had double pneumonia and needed the nebulizer treatments very desperately. Thank you Walgreens for almost killing my infant great-granddaughter. My granddaughter had to call an ambulance
-
February 2023 by BT Neil Consulting
I can’t recall ever having a problem when I go to pick up a prescription. Always punctual and courtesy!! One of the best I’ve ever had!!
-
October 2022 by PAMELA Jones
Need help also stupid
-
February 2022 by Pamela Hensley-Jones
Need help also stupid
-
July 2021 by Google user
I am not sure what Ms. Heather's problem was today, November 29, 2020, but she was extremely rude. We are loyal customers of this establishment and all we wanted was some help with finding a vitamin. She clearly pointed us to a product that was not what we wanted and said \\\"I am not famiiar with that product\\\". Didn't ask anyone else. Her customer service skills need to improve...
-
March 2021 by Margo Wagner
If you can find a parking spot
-
January 2021 by Lana LeeOriginals (Ostara)
I am not sure what Ms. Heather's problem was today, November 29, 2020, but she was extremely rude. We are loyal customers of this establishment and all we wanted was some help with finding a vitamin. She clearly pointed us to a product that was not what we wanted and said "I am not famiiar with that product". Didn't ask anyone else. Her customer service skills need to improve...
-
June 2020 by Kenneth Clapp
Charges for meds are redicilous. Saved $400 dollars at another drug store.
-
April 2020 by Kelly Greene
Normally these guys are great. However this morning I tried to refill my prescription through the automated system. It transferred me to the techs I guess because it’s out of stock. When she answered she said it’s out of stock and hung up on me.... So I called back because I still need to refill it once the shipment does come in. Well the person that anserwed was extremely rude to me because I called to make sure it went into the que. I understand there is high demand on pharmaceutical right now I also understand that a lot of people are being extremely rude however that is not my fault. I was not rude to them I was kind and courteous therefor I deserve the same amount of respect just as much as the persons whom medications were in stock. Absolutely no excuses for this treatment.
-
January 2020 by Ashley Edwards
Terrible customer service. My daughter’s prescription was called in on Tuesday and here we are Saturday still without the prescription! Try having a sick kid with nothing to help them. I will never step foot into the pharmacy of that wal greens again! Contemplating even going back to the Walgreens in general!
-
June 2019 by BullCity 919
This Walgreens is a JOKE. Since the pharmacy staff has changed, the customer service is terrible. I have had all my scripts filled at this Walgreens since I have lived in Dunn. 7 years! The last 3 times I have brought in a prescription to be filled, the pharmacy staff does whatever they can to avoid filling it. The last 2 times I was TWO DAYS EARLY, (it was day 28 on my son's script), and they flat out REFUSED TO FILL IT! Told me to come back on DAY 30!! The insurance went through and everything! They just don't want to be bothered with work! What a joke. Well, they have LOST MY BUSINESS FOR GOOD! Hospital Pharmacy is now my go to pharmacy. They laughed when I told them about Walgreens refusing to fill my son's script 2 days early! Wish I would have found them sooner! Such good, honest, and caring people. Don't waste your time at the Dunn Walgreens unless you want a hassle from rude, lazy, and incompetent staff.
