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October 2023 by AADREUN WATKINS
Love that it’s very clean and also availability is 24 hours, just in case you need anything you may have forgotten.
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July 2023 by George Gonzalez
Do not use this company. They have thrown people's stuff out without notice and still taking payment. Reviews is the only way to warn people.
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June 2023 by Tamika Heard
Great self serve storage. Ben with them for 2yrs and just got my second unit with them!
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April 2023 by Mary Akins Gregory
I love it was very clean inside and outside and they see a problem they contact you right away. The agent very polite and attentive and resolved the issue very quickly. So I would refer Federal Storage to family and friends
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January 2023 by Rodney Holloway
I was able to reach customer service very quickly and they was able to resolve my problems adequately
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December 2022 by Akin Kolawole
Nice facility. Good customer service.
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October 2022 by Monique Bonner
I have had no problem here. Everyone is very helpful.
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August 2022 by Vicktoryia Ellis
Sebastian was so amazing. He helped me quickly and put my mind at ease. He is the most important ingredient of awesome sauce.
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August 2022 by Sand Long
CS was very friendly and Patient and they made me feel as if .no question that I asked wasn’t stupid..I was very please when I got off the phone.. Thank you!!!
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July 2022 by thomas brewer
I being renting for several years without any real issues, also customer service is really good helping when there is a problem. I would definitely recommend them if you need to store something.
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June 2022 by Tony Spencer
The lady I spoke with on the phone was great and detailed. She answered all of my questions and got me moving in the right direction. Awesome company.
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July 2021 by Linda Johnson
I've been with them a few years now! Pleased with them!
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July 2021 by Toussaint Bryant
My payment didn’t go through and the customer service person was very professional. She took my payment with no problem. Have a Great Day
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April 2021 by Adam Barton
No longer a secure facility. The gate is a facade and will not stop a single person from entering. This needs to be corrected. I will upload a photo this weekend to allow everyone to see this "secure" facility. Internal locking mechanism changed as well.Text the number to open the gate. Anyone from anywhere can open the gate.Edit: I have called in twice over the last 3 weeks and had an "escalation" submitted and have had no call backs. The representatives have been just as appalled but nothing has happened.
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February 2021 by Sheldon Soogrim
My name is Sheldon, It was a pleasure speaking with Patricia a representative for Federal Storage, She took her time to make sure I had finish my Rental agreement, she is Awesome!!!In times today that’s all we need is someone to listen to you of what the matter is you to trying to accomplish..I recommend this Storage Facility on 3802 Angier Ave, 27703... Thanks the for the Great assistance Patricia, You Rock??
