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June 2023 by Bravin Troy
Reservation process was simple and quick. I got a call within the hour to provide some information and confirm details. Moving in was a breeze, and they even provided a lock so I didn't have to bring my own. Overall, couldn't have been a smoother move-in process.
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April 2023 by Deborah Steffan
I may have already written a review regarding LeRon, but I’m not sure if I actually did or not. I feel so strongly about how awesome his customer service was that I’m posting another on, two months later, to be on the safe side.We had been misinformed by PSU that their unit would have a tall enough door, and ample space to back a trailer into it, and unload our kayak into it as well. We called back two more times to confirm, as it was so important. Alas, when we got there, we knew immediately that it wasn’t going to work. The guy behind that desk was very nice and extremely apologetic, but it didn’t help our circumstances at all. I was extremely lucky to get LeRon on the phone with my first phone call. He couldn’t have been nicer or more accommodating. We were able to park our trailer there. We didn’t even try to leave the kayak there, because we had friends about 45 minutes away with a backyard. But had we needed to, he was willing to try to accommodate that, also.(Just as a side note, we’re still awaiting a full refund from Public Storage Unit. I would never consider using them again!)It’s not rare to find good customer service, but he REALLY is a gem.
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March 2023 by Tammy Ferguson
Staff is amazing and always willing to accommodate my craziness. La'Ron is the BOMB! He's made this experience easy and always willing to help. I've referred several people and will continue to do so. Thanks for everything.
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March 2023 by Edu Udenze
My experience with Leron was awesome and helpful with storage issues.
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November 2022 by Jana Coracini
Le'Ron is the JAM!I have rented a storage space from time to time over the past 20 years, and I have never really had a bad experience. A storage space is pretty straight forward. If you trust the location, security and pay your rent on time, smooth sailing.However, my experience with AAA exceeded well beyond the basic expectations i have for a storage unit rental.Le'Ron, the general manager, is a star! I was moving into my unit with a truck full of heavy furniture. I was attempting to do this by myself, a friend had to back out at the last minute. I was struggling with a dresser as Le'Ron pulled up into the parking lot. He came over, introduced himself, and offered to help. What an angle!I could not have gotten those last pieces without him.I moved to New York, and when he couldn't reach me, he called my emergency contact, my Mom, to make sure I was okay and that my rent was past due. My Mom called me and went on and on about how this kind young man called her concerned about me and a heads up about my laps in payment. I contacted him and was able to take care of everything over the phone. He was super helpful with the moving out transition as well.I rented again through Le'Ron, a different location this time, and he personally made sure I was set up with the new space, that he wasn't even working at!They also allowed me to rent their truck, which was super convenient and much less than a typical truck rental.I refer all of my friends and family to Le'Ron at AAA. It's so reassuring to know that there are still great folks that are passionate about their job and caring for people as if you were a neighbor, friend or cousin you get along with.Thank you Le'Ron! Hope you are doing great and get to read this.Always, J.
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November 2022 by Nunya Business
Friendly and professional staff and exactly what you pay for is what you get. You can't go wrong with this location and their service!
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August 2022 by Shannon Cameron
This is an absolute great place to store your belongings! Le’Ron is very helpful when trying to make payments and so forth! Would highly recommend!
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August 2022 by Toni Griffin-Nelson
LeRon, went beyond is call to help me I have the upmost respect for him I rented the storage unit for my Drayona moving to Durham to attend Duke University. If you have any other employees like him your business will continue to be successful. Thanks in Advance, Toni Nelson
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July 2022 by Manuela Gomez
I would like to say that I have had a great experience with this location. I did a walk in and spoke with a guy name Le'Ron who was very Polite and very helpful. He answered all my questions that I needed to know. With that being said I am currently looking for a unit to rent which is why i stopped in the first place and after speaking with him I am very much pleased and satisfied to actually get a unit here at this location. Overall, his customer service was just amazing especially after dealing with others at different companies he is outstanding at his customer service. That alone speaks volumes and will make someone comfortable enough to rent here if they needed.
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July 2022 by Jacob G
Great service! Nice gated facility. I've dealt with other storage places and this one is the best by far. Thank you Le'Ron! Would definitely recommend. Hopefully you will get the same guy up front.
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July 2022 by Dillard Johnson
Best facility I've been to. Great employees and service from Le'Ron.. Thank you AAA.
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July 2022 by Diane Grill
Le'Ron was a pleasure to work with when we relocated to N.C. He's a great representative for ur company as well as being a North Carolina resident.
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July 2022 by Tim Chappell
I have been a long time customer of AAA MINI STORAGE, and will continue to be..mostly in part because of the location manager Ron. He is always helpful and accommodating with top notch customer service. I definitely recommend this business to anyone who is in need of storage accommodations.
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July 2022 by Priscilla Cummings
My experience here was pleasant Mr.Le'Ron Martin is a very respectful and courteous person he assisted me with punctual service! Highly recommended if you need services here in the Durham area
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July 2022 by Anysia Martin
Le’Ron was very professional, friendly and helped me with all my business needs. He was very knowledgeable on pricing and will definitely be a return customer.
