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January 2024 by garcia reyna
Excellent service in English and Spanish, very friendly people
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November 2023 by Sandy Smith
Very clean. The young lady who greeted us was very pleasant. The office was clean & didn't have that dog smell that I was expecting. I was very pleased with the service. The price was very reasonable.
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September 2023 by Aliah Jock
They always take care of my pups and employees are extremely sweet!
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August 2023 by Aquarius Gem
I've been going here for years, and I love it. Everybody is so nice
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May 2023 by Lorenzo Wiley
My girlfriend came in 5/1/23 to get my dogs rabies shot and another shot. She was asking questions about my dogs coat widh we didn't know a simple questions as if he's double coated or not. No one would answer the question even was told "we're not a grooming service so we wouldn't know" wich I still don't understand you're a VET you work with dogs daily. Avoid going here trash service trash community there in.
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December 2022 by Tiffany Monroe
I’m not sure if there’s a disconnect between reception and the medical staff, but I recently brought my dog for an appointment, as she has been very sick lately. I arrived at her first appointment at 3:30 p.m., only to be charged $200 and told that she would not be able to get blood work done. We were sent home with medicine that my dog could not really take, and her condition only became worse. Now if y’all couldn’t do blood work at her initial appointment, that would have been really nice to know ahead of time. I made a second appointment to get blood work done. I came at the time I was TOLD to come, which was 8:30a.m, and upon entering the clinic was told to wait until 9:30a.m. .. then the receptionist tells me that my appointment was actually at 10:30a.m.??? And that bloodwork would be an additional $360??? Like if you don’t care whether my dog lives or dies, just say that but please stop playing games with me because at this point? My dog is sick and this is my second time coming here for this with absolutely no progress and it seems like the staff could care less.
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November 2022 by Moses Yruegas
That's the place to be with your animals the doctor knows what he's doing
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November 2022 by Patzy Aparicio
No professionalism, poor quality, poor value and definitely not reliable. This is by far the worst place you could possibly take your pet. I have gone multiple times because it is the closest to my house and each time it’s a disappointment. To start off, the front desk receptionist is rude, unprofessional and acts as if you are wasting her time. Definitely not the environment you want to be around! I went from being stressed and worried about my pet to being stressed, worried, angry and frustrated. Made an appointment same day because my dog had a lump by his ear, they couldn’t help me out because they weren’t prepared? Yet when I went to make the appointment they were well aware of everything. What a waste of time. Do not bring your pet here, I made the mistake of going to this place because it was closest to me.UPDATE:We were already in an upsetting situations and your front desk receptionist was awful. No one had to be rude but my husband definitely didn’t initiate it, her attitude was rude from the beginning. You defending her and still having her there constantly with an attitude is your problem, I gave y’all another chance because it was close by (as I kept saying the reason as to why I would go). Like I said, it was a mistake going since it was closer to me. He ended up going to the emergency room and Guess what? They just cleaned the wound. They said since it popped all we had to do is keep it clean at home. Guess y’all weren’t even qualified for that. It was an amazing and such affordable experience. Not like the expensive place y’all recommended. They had total professionalism, not that i think you would understand since your location lacks it but it’s called Urgent Vet in Chapel Hill. Your feedback just confirmed why I won’t ever go to Academy vet or recommend anyone there. In fact, I’ll just speak on the experiences I’ve had.
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October 2022 by sqvd thegod
Very great place they gave me exactly the information I needed
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September 2022 by Diane Boulware
The veterinarian doctors has so much compassion to the animals that go there. Their gentleness & concern go far beyond what I could imagine
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July 2022 by Ashley Flores
Front desk receptionist was very rude. We called in to schedule a check-in and to our surprise we were told “ the doctor doesn’t want to see your pet”. She told us that we left unsatisfied on our last visit which is very untrue. There was no explanation whatsoever. So disrespectful, quality customer service is non-existent.
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June 2022 by Jack Haddad
We've been taking our pet here for years and appreciate the doctor and his staff. He is very kind on every visit. Spoke with us on the phone when we needed him and didn't have to come in. Their prices are very reasonable compared to others in the area. It's a no frills kind of establishment and that's just fine! ?
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February 2022 by Patzy Fernandez
No professionalism, poor quality, poor value and definitely not reliable. This is by far the worst place you could possibly take your pet. I have gone multiple times because it is the closest to my house and each time it’s a disappointment. To start off, the front desk receptionist is rude, unprofessional and acts as if you are wasting her time. Definitely not the environment you want to be around! I went from being stressed and worried about my pet to being stressed, worried, angry and frustrated. Made an appointment same day because my dog had a lump by his ear, they couldn’t help me out because they weren’t prepared? Yet when I went to make the appointment they were well aware of everything. What a waste of time. Do not bring your pet here, I made the mistake of going to this place because it was closest to me.UPDATE:We were already in an upsetting situations and your front desk receptionist was awful. No one had to be rude but my husband definitely didn’t initiate it, her attitude was rude from the beginning. You defending her and still having her there constantly with an attitude is your problem, I gave y’all another chance because it was close by (as I kept saying the reason as to why I would go). Like I said, it was a mistake going since it was closer to me. He ended up going to the emergency room and Guess what? They just cleaned the wound. They said since it popped all we had to do is keep it clean at home. Guess y’all weren’t even qualified for that. It was an amazing and such affordable experience. Not like the expensive place y’all recommended. They had total professionalism, not that i think you would understand since your location lacks it but it’s called Urgent Vet in Chapel Hill. Your feedback just confirmed why I won’t ever go to Academy vet or recommend anyone there. In fact, I’ll just speak on the experiences I’ve had.
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January 2022 by John Tarantino
Superb atmosphereGreat vet.Wonderful staffReasonable payment planI'm extremely grateful
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January 2022 by Alma Lay
Love the Dr. And staff and the prices
