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January 2024 by Christy Kiesel
Chris and Suma moved our complete 2,600sq ft. home quickly and with no damage to any furniture or walls. They were extremely polite and punctual. I would recommend this team of men
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December 2023 by Carm0n1 B
Please do not use this company if moving long distance!! They have TERRIBLE customer service and I’m sure you can see that from the few replies I’ve seen below!!! These ppl have had my mother’s furniture for going on over a month now which is way past the 10-14 business days they have told her. They also have half the money that was required and everytime she calls… she’s told they will call her back and they don’t and they aren’t always nice about it! We’ve dealt with nothing but negative attitudes from this company and lies! They are completely unprofessional and the worst… will definitely be looking to take legal action. If you do use this company make sure to read the fine print cause the contribution to lost furniture which we are starting to assume since they refuse to deliver is bogus when furniture costs thousands of dollars!!
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December 2023 by Carol M.
Do not hire this company. They subcontracted through Pricing Van Lines. I moved from Raleigh NC to Toledo OH. This company came and picked up my furniture 11/18/23. And yeah they were nice guys and courtesy. They packed up my 2 piece sectional, 2 rocker recliners, my big round swivel chair, my ottoman, my 10 by 12 area carpet, my 3 tier glass tv stand, my 48" flat screen tv, 2 bar stools, my queen headboard and my queen sleep number bed. A week goes by, no furniture delivery yet. So I called them. And I was told they can deliver between 10 to 14 business days. So I waited. The 15th business day arrives. I called them again. I called Apartment movers Plus and they told me they told me not to call them that they would call me when they are on the way. So now it's past 12/18/23. I still don't have no furniture delivered. I called Pricing Van Lines. They told me Apartment Movers Plus is having trouble finding someone to drive to OH and that they can't make them deliver my furniture because they are not truck drivers but just office people. Well today is 12/26/23. Still no furniture. I don't understand how a moving company that claims they move people from State to State don't have drivers who want to do the driving. This is ridiculous. So far I've paid $1256.40 so far and I'm supposed to pay an additional $576 upon delivery.
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December 2023 by Wilma Daniels
I have used apartment movers twice and I must say I found them to be reasonably priced, professional and reliable. Denzel and Rashaad teamed up very well and earned my trust quickly. They made my move less stressful and I am looking to use them again. I had some concerns at first with scheduling and had to wait until the next day but they made up for any inconvenience that I endured. I hope I spelled Rashaad’s name correctly. These guys are worth the money.
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December 2023 by Marilyn Peace
Unfortunately my experience with this company is of a personal variety. Rayshaun (the occasional driver) seems to fuel the squatter (Michael) in my home fires. In that I mean in support of the stealing of my items and the encouragement of aggressive behavior towards my kind (Women). I have spoken to thee owner (Derek) on several occasions about the two and the disarray of my home when Michael and Rashaun goes "out of town" on jobs (5 months only 2 out of town jobs). Mr. Derek assures reconciliation on the matter but I am fearful of the happenings after every job. I'm asking that we boycott this company until proper care for its employees and their lively are REMARKABLY more considered than at first-tenth hire. Happy Holidays to All!(Update)I have actually used this company several times in the past. I am not a relative of anyone who works here. The squatter (Michael) was JUST trespassed from my home today ? ?. Unfortunately the owner of this company condones this behavior from his employees. This is a tale of bad business and intent. Boycott this company for it is ran and owned by ill intentioned people (as per the lie of me being related to any of them). Once again Happy Holiday's to all ☺️
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November 2023 by Daniel Kosciusko
When other movers took a week to gather information, assess, try to get equipment, try to get staff, this company responded to my phone call immediately and had the job done the next day by lunch. They work incredibly hard, they're well equipped, I've used them repeatedly, and will happily continue to do so!
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November 2023 by Kemmesha Hines
I used their service yesterday, it wasgood. I was told verbally they would unmount my tvs and when he got home he said it was an extra 120.00. They got the job done but I feel it was overpriced but it was necessary.
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October 2023 by Mehdi Moshaashaee
Apartment Movers Plus did a great job and have moved me multiple times! I would highly recommend them for your moves!
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October 2023 by Hayley Bouraphael
Suma, Denzel, and Matt did a great job moving us from one city to another. They did an excellent job with wrapping up our furniture and even set it up for us at our new home. They were very respectful and extremely quick and productive. I would recommend them to anyone!
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October 2023 by Masoud roodehendi
Apartment Movers Plus did a great job and have moved me multiple times! I would highly recommend them for your moves!
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October 2023 by Melissa García
Fantastic moving company. Very professional, helpful, and efficient! There was no damage at all to any of my furniture, and the 2 amazing men were both incredibly fast while still being careful. I couldn’t be happier with my move and found the rates reasonable. Best moving company I’ve had the pleasure of working with by far!My only negative would be not knowing there would be extra “walking” and stair fees. I was very clear about which floors I’d need my items moved to during the initial process when I was given the flat rate, so to suddenly have extra fees that were not discussed with me initially was frustrating. However! While I wish I would’ve been told about these fees, I did find that even with the extra fees the price was reasonable. The 2 men (Sean and Suma) were incredibly respectful of my property and did great work. Very happy with my experience!
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September 2023 by Wyn Nelson
They were able to fit me in the day I called which was exactly what I needed. Fast service
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September 2023 by Shalotta Scoggins
I called this company for same day move they was able to accommodate my move with no problem. This two guys Rashad and Maurice was great and professional I highly recommend this moving company thank you again!!!
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June 2023 by Kimberly Dawson
Finding help on Craigslist can be shady and a little untrustworthy these days, but this one was a winner! Professional and experienced! They were done within the 3 hour, allotted time frame, including the 22 mile drive from the old house to the new place. Very satisfied and would highly recommend!
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June 2023 by Hannah Regan
My significant other recently hired Apartment Movers Plus via National Moving for his move from Tennessee to Ohio. First, let me say that I cannot recommend Desi and Suma, our moving team, highly enough. They were fantastic, careful and quick, and delightful to interact with to boot. If I could hire the two of them again, I would, no problem.That said, I would absolutely never book with this company or National Moving again. I'll admit we should have read the contact more carefully, but upon closer review, it is the absolute worst moving contract I have ever read (and this is my third 4+ hour move in the last twelve months). National Moving did the estimate, not even in person or by video chat, so when the movers showed up, they charged us for way more items, bulky items, and an extra set of stairs that weren't on the original contract (at a rate higher than listed, even though one set of stairs was supposed to be free and we already paid the $75 for the additional stairs in the 3-story house). The only way to dispute this was to hold the moving services, call National, and receive no services until the new estimate is agreed on.This might have been manageable but the movers were 2.5 hours late (presumably coming from another job and dealing with a family situation as well), so taking the time to negotiate with National would likely have meant not starting packing the truck until well into the evening. This arrival was 2.5 hours outside of the 4 hour window we were given, which was already part of a two-day window that wasn't narrowed down until 48 hours before the move (only 24 hours before the first day of the window). The drop-off window was anywhere from 2-14 days (per National) for our distance of move, with no stated date of when we would receive a more specific arrival time. They told us that it would be 3-5 days after pickup for delivery, but when the movers showed up for pickup they told us they intended to deliver the next day. All of this was incredibly difficult to plan for especially with an interstate move.As others have mentioned, they have a cash-only policy on delivery (even though they accept other forms of payment for the deposit and the payment at delivery), which is 1) very sketchy feeling and 2) makes it difficult to have documentation if, for example, you are being reimbursed by work.In summary, 1) terrible contract and poor communication about timelines, 2) difficult relationship with brokerage company, 3) sketchy/difficult payment practices, BUT best team of movers I've worked with hands down.
