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November 2023 by Cierra Redden
Christina did a great job interacting with customers and helping me with my new phone! They have a great team here ;)
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September 2023 by Dhananchezhian Manoharan
I would like to thank Cesar for a great customer service also the Store manager Mr.Enrico
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September 2023 by Stephen Truelove
I came in on my lunch break and only had about 30 minutes to replace my phone and get it set up. Cesar had me out of there in no time and was very outgoing and informative about the phone I was getting. Excellent customer service. I even had time left on my lunch to eat some food. This specific branch off of Miami Blvd in Durham NC never disappoints.
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September 2023 by L. Harvin
I visited this AT&T store today to explore options on replacing a stolen/lost telephone. The manager appeared to be triggered, abrasive, and combative. However, the associate that he referred me to was very kind. Based on the overall experience, I would not recommend visiting this location.
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June 2023 by Sarah Moller
Unfortunately was victim to poor sales tactics when going in for a phone upgrade. Sales assoc Christina helped me upgrade my phone and informed me of a first responder discount that my family plan qualified for. I said, cool send me a quote. It was my understanding that I was only being sent a quote. However, she went ahead and canceled my family's plan and upgraded it to this much more expensive premier plan!Once I realized that she had changed my family's phone plan without my consent, I was hot. Certainly came off like she was trying to get commission in a slimey way. No one can assume what you can afford, especially in this economy!I went in and spoke with the store manager who had excellent customer service skills. She apologized and did what she could to fix the situation. Unfortunately after receiving my bill, there were still additional fees on my account that should not have been there. I spent an hour on the phone with the billing dept thankfully finally resolving the situation.Whew, quite an ordeal for simply trying to get a new phone. I certainly did not appreciate the sales associate who ended up charging my whole family for something that I never agreed to causing quite the headache to fix.
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May 2023 by Christian Mejia
I highly do not recommend going here. I was told their would not be any hidden fees and that was not the case. I’m paying for insurance on my phone (which I did not ask for nor was asked if I wanted) and had an issue with my new iPhone I bought a month ago. I was told since it has not been a year to go to the Apple Store. When I asked how I could take the insurance off I was told through the app (with no guidance at all). The worst experience I’ve had with a cellular company.
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May 2023 by Manoj Chawla
Christina Barnett at the Page Road AT&T store was super helpful. She really went out of her way to assist me. ???
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May 2023 by Leigh Grossfeld
Cesar and Debbie were absolutely fantastic at trouble shooting my mom’s iPhone issue that ultimately was a problem with Apple. They were SO patient, kind, and personable. They made a very frustrating issue and afternoon as easy as it could be. I’ll be going back to this AT&T for all of my future phone service needs.
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April 2023 by gabriel guillory
Very informative and helpful. Polite and knowledgeable. Got excellent help transferring my data to a new Flip 4.
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April 2023 by Nathan Griffith
I was having issues with cell service for days and Cesar was able to fix it in less than 10 minutes! He was super patient and happy to help, I’ll definitely be back if I have any other issues. Highly recommend!
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April 2023 by Sean
Debora and Christina were extremely helpful and very friendly. I was having a lot of problems with my phone and they stayed with me through it.They were great help. Thanks guys
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April 2023 by Richard Ragan
Cesar and Debora are amazing people and help me and my mother. Thank you guys so much.
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March 2023 by Lilian Wang
Christina is so nice and professional, I do appreciate her help during the visit. My issues are all solved in an effective manner.
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March 2023 by Juana Mendez
Excellent service. Very profesionals, kind and knowledgable team. I found everything I was looking for. 100% Recommended!
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February 2023 by Rina Jaffe
This store is a great location with great staff! So much easier and more pleasant than trying to get things done with corporate over the phone! This isn't even the closest location to my house, but I will go out of my way to use this store! Nothing but good things to say!
