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March 2024 by Michael B
Ok, waiting room is kinda disgusting, felt like an old abandoned gas station, but I didn’t go there to eat. Kayla and the manager were very nice and efficient. Kayla said 1-1.5 hrs, and I was out of there in 1:20. Price was quite a bit lower than other places. I’d give it 4.5 for the disgusting waiting room, but no way to do that and they’re better than a 4. Of course if my windshield starts leaking I’ll be changing my rating…
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March 2024 by Tom OBriant
I had a problem that was not recognized until my windshield was removed. With the great help of Ms. MJ and Brian I was able to get home to pursue the problem with the hidden rust! I really appreciated them going the extra mile in my situation ! If anyone needs a new windshield , I highly recommend this skilled team . Thank You ! Tom O’B.
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March 2024 by Paul Herring
I called about a leaking seal around my windshield. The guy who answered told me $150. I asked if that was the cost of the diagnostic and he said no, and that it was the cost to fix the seal. I set up the appointment and was ready to go. Luckily I called before going to my appointment because the person who answered the phone this time told me I had a diagnostic appointment. She also told me that the $150 was to diagnose the issue and that they don’t repair windshield seals. Literally the opposite of what the first guy told me when I set up the appointment initially. Total waste of a day.
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March 2024 by Deric Rutledge
Nice place, they gave me a significant discount right away. Their competitor’s quote was a lot higher, ironically the competition waited until a day after not scheduling with them to offer a discount and then they offered a larger discount two days after the fact. I want the best price right away.Auto Glass now was ready to replace my glass as scheduled and did a great job in a little under an hour. ?
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March 2024 by EDUARDA MATTOS
They answer fast, have good prices and good customer service. Our glass came wrong a couple times, the correct one took a week to arrive but they were very nice, kept the initial quote and in the end, I'd totally trust them again.
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February 2024 by amy
Great price / excellent customer service. I had a windshield replacement yesterday for my Chevrolet Silverado truck. ..so happy with work quality and service. Highly recommended.
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February 2024 by Cherbi Wright
Fast and friendly service I was in and out in no time at all 45 minutes, I thought it would have taken longer being that they only have one tech that day but this young man did his thang. The lady at the front desk was very nice, friendly and, I'm so glad I went with Auto Glass Now to get my windshield replaced
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February 2024 by Fonda Seay
MJ is fantastic! She's professional, knowledgeable, helpful and kind. I've been to Auto Glass 5 times now. Always great work. And cost less than other glass places.
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February 2024 by johnny smoot
The sales team was very helpful in my need of service all of them took great care of me and my vehicle. I can't thank them enough. Best windshield company here in NC
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February 2024 by Carol Reiner
Great service!Quality work!
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February 2024 by Avery McCoy
Was told I could not make an appointment for a chip repair then when I arrived for a walk up I was told i needed a reservation. They did get me in an Hour but still wasted my time.
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February 2024 by Rod Sobe
replaced the Sienna windshield while i waited!
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February 2024 by Sherrie Faries
I had several issues with Auto Glass Now. I would not recommend using this place. The first windshield they put in had scratches on it. I had to wait to have it replaced due to surgery. When I took it there for my appointment they let me know the new glass they had for my car also had scratches on it and I would have to come back. This was a big inconvenience because this made it six rides to and from the Auto Glass Now that I had to request. After the second glass was installed I didn't look immediately at my car because I was still recuperating from back surgery, but when I did look over my car, I saw three dents over the windshield on my car and glue on my rear view mirror. The rack on the top of my car also has a new crack on it so I can't use my car rack. I called and spoke to the manager in regards to this. I asked if they had cameras in their shop, and they do not. She let me know I couldn't prove the damage was done there. I lost big on this one. If I could do it over I would never go there.
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February 2024 by Ron D. Thompson
They installed a side window in my 34 year old truck. I dropped it off and it was repaired by midday the next day. I thought they did a great job and would recommend.
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February 2024 by Vitina Steele
Very professional customer service took care of my car right away
