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March 2024 by Mike Smallwood
This place saved my pup from severe pancreatitis and now he is healthier than ever. I recommend this place their Wellness plans are great!
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February 2024 by Alina Arabitg
HIGHLY RECOMMEND Bansfield Southpoint in Durham, NC. The staff are AWESOME. They are friendly, knowledgeable, make you feel welcome. EXCELLENT service!!
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February 2024 by Rosario Carrera
Excellent service for my pet
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February 2024 by Stephanie Brinn
Such a caring team overall. Very proud to be apart of something so special!
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January 2024 by Colbey Warfield
Brought our dogs in for vaccinations in October. We were told ‘if you realize you forgot a vaccine, just bring them back and you won’t be charged the doctor office fee’. What do you mean? I didn’t go to vet school, you mean if YOU forgot one. So now, 3 months later, we did realize they forgot one. For two dogs. Now they want to charge for vaccines, follow up boosters, and FOUR office visit charges to cover it all. So they are wanting to charge us $400+ after spending almost $350 less than 4 months ago for the same vaccines. ‘Well with our wellness plan…’ what a scam… I cannot fathom why anybody would ever continue choosing a place like this for their family. On the other hand, it’s 2023, I shouldn’t be surprised by this immense level of greed.
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January 2024 by Susan Tower
Always a great & welcoming experience
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December 2023 by April Eaker
The Southpoint location is seriously one of the best. It doesn't matter how busy they are, they treat you and your pet like you are the most important. I appreciate this staff so much. Doctors and team are excellent.
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December 2023 by Brad Barnwell
Seriously wondering if the vet that saw my cat actually completed veterinary school, or was just some actor in scrubs that tells people “your pet needs to have teeth pulled” on repeat. Go elsewhere if you want your pet to be cared for. Go here if you want to be sold upgrades for overpriced wellness plans.
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December 2023 by Samantha Gash
Im very disappointed that I spent $100 dollars for a less than 10 minute service today with no explanation other than I wasn’t on a wellness plan. The “doctor visit fees” are a scam. I doubt my dog even saw a doctor, yet I was charged a doctor office fee. Allison Crabtree, the shift lead, is very rude and doesn’t explain things in a professional manner. I’ve also seen her drag my dog down the hallway (a 10lb poodle) because she didn’t want to carry him back (when all other techs carry him and make him comfortable) She is not patient or kind and I would never want her working with my pet. Go there for emergencies only and expect to pay A LOT regardless if you’re on a wellness plan or not. I gave 2 stars because there a few good workers there who care about the pet parents + pets.
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December 2023 by John Lawler
Great hospital and great staff. Always happy with the care and handling of my very spicy kitty.
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December 2023 by Jannika Lilja
I called in on a Sunday searching for help for my pittie baby feeling poorly, as our usual vet was closed that day. Dana patiently listened and talked me through how to best support my pup, and helped me determine what to do next. I’m so thankful - my pup is doing SO much better now.
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December 2023 by Christine Alder
This is an awesome place , they take good care of your pets here . Everyone from the vets to the vet assistants to the front desk staff are all knowledgeable , compassionate , professional and patient.
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June 2023 by Phylicia Class
Im not going to lie my cat is a handful especially when he is sick, but these guys were professional and worked really well with my baby. They are very good with cats. It’s the best I’ve seen, my old vet used to have to sedate my cat just to examine him. These guys are pros!!!
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June 2023 by Alicia Rader
I love the simplicity. I just needed a refill on meds and they made the process easy. The receptionist also showed my Rosie plenty of love. I've been using them for 12 yrs, and l have all 3 on the wellness plan. I travel alot and the ease of transferring records is great
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June 2023 by Melanie Woods
Very nice and knowledgeable staff. Got my very dog aggressive dog into a room. They did a great job cleaning her teeth.
