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February 2024 by Oke A.
Efficient and polite. That was my experience. Helped deposit a relatively large deposit safely.
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August 2023 by Carol G.
Deposited a check made out to me from my credit union account-teller tells me there won't be a hold (he says he's a MANAGER), then after banking hours I get an email saying it's being held from 8/17-8/28/23!! Ridiculous, both institutions are in Durham, nc-a phone call would verify the funds will transfer!! BOA will never get another penny from me!! Too many other choices out there, and Arturo was so unpleasant!!
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May 2023 by Google user
Horrible customer service at this branch !
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May 2023 by KEN ALAS
Horrible customer service at this branch !
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May 2023 by Si No
Horrible customer service at this branch !
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April 2023 by Paul M.
This is a regular Bank of America outlet. I think that is all I can possibly tell you about it. I have deposited cheques here and it seems to work okay.
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April 2023 by Crystal D.
The Teller was rude and answered my questions with questions. I felt as though they were treating me like a criminal of some sort. I was very uncomfortable at this branch. She held my ID for an unusual long time punching the numbers in the computer. It was a scary scene in there. She also didn't tell me there would be a $5 service fee for my $20 withdrawal. This branch deserves 0 stars.
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January 2023 by Christopher B.
Slowest service in history. They almost seem to get a kick out of watching the line grow, as they go through 1 person every 15 minutes, with two teller windows open - if you're lucky. Staff, however, there's no shortage off - but they seem to put more emphasis on walking around and looking important, than taking care of their "valuable" (is that what they robot says when you call and are in hold for a few hours....?) customers.
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November 2020 by Soto Soto
I went today to get help with a wire transfer. The time I was there I realized, how theres no help for spanish speaking folks. As I waited several people came in asking to speak with someone in their language and where told there was no one available. I hate how this nabk loves to be using theze folks money, but if they come in for help they can't even be given that. Its 2020, come on now BOA.
