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January 2024 by Bonnie Roberts
Salesmanship by employees is nonexistent, as is their ability and effort to welcome customers. I was ignored the entire time as employees sighed as they unpacked and stocked shelves and gossiped with their fellow employees. The only time they noticed me was when I gave up and walked out, saying "bye, thanks" to me...what was that?I struggled in through the store door with crutches and a cast, was trying to get to the big candles along the walls which were blocked by employees who never asked me if they could help me buy anything or reach anything, which was a feat as I was using crutches. I left to buy gifts for my family elsewhere. Going to point out that I went up to an employee, said excuse me and asked if she could help me...and was completely dismissed. I would suggest driving further to another scented candle//lotion store.
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January 2024 by Tonya Adams Ruffin
I like this store also. The staff was helpful and professional.
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January 2024 by Vanessa West
Great deals and love the products, this is a convenient location for me.
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December 2023 by Daisy Noelle
One of the workers there named Shaniya has GREAT customer service. Every time I’m here she warmly greets me, helps me with anything I need and makes sure I get all the best deals! Love her and love this store!!
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December 2023 by Tommy Quinn
Great store but need more employees inside to handle amount of customers
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November 2023 by M S
Great customer service the ladies here are very polite and helpful. Great deals, very convenient location.
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November 2023 by Khadejah Dale
Smells sooooo good and really friendly lady's.
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November 2023 by Denise McIntosh
Lots of sales. New fragrances galore. Perfect hostess gift items.
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June 2023 by Eliza Villatoro
The worst experience I have ever had at this location. I've been a loyal client for a long time, but my loyalty ended today. I requested a bag to carry the items I bought and they were unwilling to provide it. The staff should be trained with a better customer service.
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June 2023 by Liz Villatoro
The worst experience I have ever had at this location. I've been a loyal client for a long time, but my loyalty ended today. I requested a bag to carry the items I bought and they were unwilling to provide it. The staff should be trained with a better customer service.
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May 2023 by Liz Alex
????? ive been here far tooo many times to complain about anything here.I will DEFINITELY mention their customer service has beeeeeen ABSOLUTELY OUTSTANDING from each and every one of their employees Ive come in contact with each and every time, from the door greetings to the check out, even when I've had to dispute a thing or two.One of B&BWs best stores and employees Ive come in contact with!!!
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April 2023 by L. Mayne
I can always find what I need when u come to this location. And they always have great ?? customer service.
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January 2023 by Jen Gad
Love this location! The staff is always friendly and helpful, and the selection is great! It's always clean and organized. Easy to buy online and pick up in store at this location as well.
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December 2022 by Gabrielle Nealy
My daughter and I went to get some Christmas gifts. So many deals and lots of variety. They didn't have my favorite Pure Wonder in the body spray. I got everything else I needed. Plus my coupons saved me over $100. Briana helped me out so much and was so friendly. This is a great store.
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December 2022 by Danii Storm
My experiences with a manager at this location were beyond poor. The manager was a blonde lady who was abusive to me and swore at me for no reason. She was a new manager and commented she was a new manager. I demand she be fired immediately. I’m going to be leaving a report with the corporate office over the incident. I’m tired of that manager and I refuse to go to the store with her being in charge of it. She’s a horrible person. I don’t feel comfortable in general going to that location because of the older employees being complete trash at their jobs. Please don’t go here. That woman’s a bully.