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December 2023 by Kenyatta M.
I used to come to this place all the time before the name changed. the Bar and restaurant staff are extremely rude. Flo has a terrible attitude and clearly wasn't in a good during my visit, which is unfortunate bc I was looking forward to drinking at one of my favorite bowling alleys. I was met with a condescending tone that made me feel like an unwanted customer and that left a sour taste in my mouth, so much so that I didn't go to her bar after the first interaction.
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December 2023 by Heather H.
3 stars for the alley5 stars for the staff doing their best with what they have.I'm a league bowler and have been bowling almost 40 years. The staff is friendly and I love that they brought in Bryson from Village Lanes but would be a lot happier to have him back in the pro shop where he excels in his knowledge and professionalism, I won't let anyone else work on my gear. The alley itself is comparable to others in the area, but overpriced in my opinion. Management also prioritizes parties over leagues and cancels leagues on nights they have reserved months in advance, this is a bad practice and if there were other options left in the area I'd bowl there instead.
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December 2023 by Max S.
Pretty decent bowling alley amidst a dearth of good lanes in the area, a little overpriced. I bowl here weekly for a league night and the best thing about this place are Bryson and a few other employees that moved over here when Village Lanes closed (I'd give them 5 stars). I wish Bryson were working in the pro shop because he is such an expert at drilling balls and working on gear. Bryson drilled my ball back at Village Lanes and I've never had a ball that fit so well. I'd probably actually visit the pro shop here if he were working there.Otherwise, there have been some equipment hiccups with the lanes, but the staff are always friendly and jump in to help out, usually in a reasonable amount of time. I also wish the business prioritized leagues more on league bowling nights, rather than catering to walk-ins and parties.
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December 2023 by Maxl R.
Rainbow league loves Bryson! He's super nice and does a great job. Hope he sticks around for next season!Bowlero as a company isn't great and we all miss village lanes
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December 2023 by Hayden R.
Overall a decent bowling place. Definitely overpriced, and more commercial than professional. The most legitimate thing about them is their employee Bryson, whom they hired from Village Lanes when it closed. They don't seem to have him working in the pro shop or anything though, which is bizarre considering his substantial experience. The place would improve significantly if they understood what they had in him.
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November 2023 by S A.
This rating is for the practically unusable Groupons they are selling and horrible customer service. Bought one for six people, first tried to make a reservation and learned not possible with Groupon. Have to walk in and take your chances. This was related by a customer service number somewhere. Fair enough. Called the Durham store directly and asked when less busy times might be. "We are pretty much always busy." Asked what the typical wait time could be. "Two hours." League play all day Saturday. So, I am going to get 6 people together, drive 45 minutes, wait two hours (or longer?) to bowl for two hours? "Yes but maybe some day will be less busy." Totally insane.UPDATE: I'm updating this review from one to three stars based on our experience today. Even though I was told repeatedly, that between three and four on a Saturday, every lane would be full with league play, we took our chances with the plan of just driving over to the other bowling alley in Durham if we needed to, (who were much more accommodating on the phone) because folks had their heart set on bowling. When we got there, the whole place was practically empty. So, we were able to pretty much walk straight in and play. Everybody had fun. All the employees were very pleasant, despite being obviously understaffed because everything was very slow. They had great attitudes about it, though. Was definitely worth the price of the Groupon. Would not pay the $340 value the Groupon supposedly was. But fun was had.
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September 2023 by DON C.
Fun spot to bowl. While in the Chapel Hill/Durham area, my family and I came to this Bowlero, which was a couple of doors down the hotel where we were staying. The atmosphere was very nice. Great customer service and the staff were very helpful. The vibe is open, with lots of cool lighting. It's huge and offers bowling, a few arcade games, food and beverages. Looks as though they have actually done some upgrades to the place like such as bowling areas with TVs, cool lighting and updated arcade games. This is a plus as to comparing this location on the outside. The building on the outside is a bit dated. In fact, we actually thought it was closed, judging from the appearance off the highway until we saw cars parked in the back of the building. Nevertheless, we had a ball. The whole family enjoyed a couple of games, good food, and drinks.Just like Bowlero locations around the DMV (Washington, DC area), it can get a little pricey bowling here especially on weekends but they offer a lot of promotional offers and Groupons that are much better during non-peak hours. Overall, fun spot, good for kids, groups and bday parties too.
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September 2023 by Scott J.
This past weekend I brought a group here and had a blast! Our group loved their time bowling and the food was delicious. Who knew that pizza and chicken fingers at a bowling alley could be so good?!?! The staff were great to work with. Thank you for making our outing a success!
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May 2023 by Tanda A.
Decent bowling, mid service. Could just be that they were busy that particular day, though we had to wait awhile for for an employee to fix our lane. Other than that, would definitely recommend for a fun outing.
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January 2023 by John P.
It's the same AMF bowling alley it has been for years. Slightly different marketing inside. The pro shop is still by appointment only.