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January 2023 by Christine Godly
We had multiple units for more than a year in the Olde Oxford Rd. location. It was much closer to where we needed our items to be than the S. Durham location and Maureen really watched out for units becoming available and contacted us so we could secure all we needed at the N. Durham facility. They were all clean and insect-free. Climate-controlled units kept our furniture, bedding and most importantly, photos, in good shape. Excellent customer service!
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March 2022 by William Taylor
Facility is always keep clean and the management is always professional and friendly. Thank you Moreen
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November 2021 by Debra Billieux Hawkins
Long term satisfied customer b/c this location and company always goes head and shoulders above to make my storage experience a positive problem free one, and all of my customer service needs met with care, kindness and professionalism. Never a moment feeling concern about my goods b/c they are in the safest, most watchful hands. Cardinal's business model makes their offering very hard to beat at any other provider, and the people who make up their team are the icing on the cake - always top notch help with anything you may need, and always such wonderful, decent people to interact with at every level. You really can't do better than this storage facility anywhere in Durham (and from other experience, any other provider in Raleigh or anywhere Cardinal has a location). Thank YOU Cardinal storage for understanding and delivering on customer needs, every time!!!!!
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September 2021 by Ashley h
This location was very accomodating! Special Shout out to Maureen for being flexiable with me and letting me know my options when it came to moving in and out. Also great location when it comes to being close to the waste management location. We had to make a trip to discard some furniture we nolonger needed. It wasn't that far from the Waste Disposal and Recycling Center in Durham. Overall Great location and customer service. Would highly recommend!
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August 2021 by Lisa Whitley
Have had a storage unit now a year. Maureen has always been helpful and very polite..Answered any questions..Great customer service
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June 2021 by Edward Anderson
Very good personel to work with, I give them 100%
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April 2021 by kiara hubert
This location was very accomodating! Special Shout out to Maureen for being flexiable with me and letting me know my options when it came to moving in and out. Also great location when it comes to being close to the waste management location. We had to make a trip to discard some furniture we nolonger needed. It wasn't that far from the Waste Disposal and Recycling Center in Durham. Overall Great location and customer service. Would highly recommend!
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January 2021 by Jehovah Shammah
I have used their service for over two years. They were always willing to assist anytime I called the office. Maureen provided great customer service. My move-in and move out experience was admirable. I highly recommend this team!
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August 2020 by Kimberly Brown
Units were clean upon initial rental and staff was always there and very accommodating.
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August 2020 by Eugenia W
Absolutely loved this place! I opened an account about a year ago and just recently moved out. Never did have any issues with bugs or mice. My climate controlled unit stayed a nice temp and my belongings remained in tact. And Maureen was always kind !
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November 2018 by Ardashia P.
I am soooo livid right now. The Gate hours are posted as 6am -10pm. So why at 9:14pm the gate would not open for me. We had just left maybe 20 mins earlier and was able to key in and out with no problem. I paid for help for moving as well as had a sleeping child in the car while drizzling so this inconvenience is devastating as now we have to unload and reload again in the morning but not sure if that's a good idea as the gate might not open at 6am!
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November 2018 by mm ll
managers on close out of contract do not do the right thing. was pleased with service (over a year i think) up until move out. then the attitude and the way treated changed. would not do business with them again. would have given one star based on the move out only. i have a hard time recommending cardinal moving forward.
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September 2018 by Ron B
Very professional and clean.
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September 2018 by Eric Nelson
Clean place
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January 2018 by Deon Wilson
Clean and secure. Prices are reasonable, also ran by a very nice couple!
