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November 2023 by Linde Grubb
Cory and his team are amazing! Our new mattress has truly transformed the quality of sleep and thus quality of life. Cory took a ton of time to discern our needs and refine what seemed like an overwhelming choice, and he was so responsive in following up and ensuring we had what we needed even after the delivery. We’re so grateful to have this store and this team locally.
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October 2023 by Dana Elliott
Absolutely a positive experience here. Big shout out to Dom for helping us make the right decision for us. Extremely helpful and took time to make sure we made the right decision. Ended up with the Wave Hybrid Snow and couldn’t be happier. Will definitely be going back to replace our other mattress soon as we can and will make sure to get it from Dom. Thanks again for everything.
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September 2023 by Jeffrey Thomas
I have nothing but positive things to say about the Southpoint Mall Casper store. My partner and I purchased two Casper Hybrid Snow mattresses during the Fourth of July sale. We found each sales associate, the manager, and the regional manager to be attentive, respectful, kind, patient, and empathetic. As one knows, buying a mattress is a significant and important purchase because getting a good night's sleep is of paramount importance.We did not experience any high-pressure sales tactics, and we were told, "Go home and sleep on it," meaning to think it over. I chuckled at the pun and double entendre. We returned the next day to purchase the mattresses and mattress protectors.We are getting a great night's sleep now and are in the process of purchasing a third Snow mattress. Cory, the regional manager, Kathy, the manager, and Steph and Dominic, sales associates, are all invaluable and listen well and want to please their customers. I am confident that you will have a comfortable and pleasant experience when you decide to shop for a new Casper mattress at this location.
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May 2023 by Diane Barberio
Shopping for a new mattress is a daunting experience. Way too many choices when making a decision. After weeks of searching on line we braced ourselves and ventured into our first mattress store with trepidation. Our knowledgable mattress guru, Kathleen Gary was absolutely the reason that we purchased our new Casper Wave Snow last month. She answered all our questions with no hype, and no unrealistic promises. After sleeping on our new mattress for almost a month, we can honestly say that this mattress has exceeded our expectations for comfort while providing us with a good night's sleep. We highly recommend Casper. The company seems to be thoughtful when it comes to hiring their staff.
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November 2022 by Nate Nunes, REALTOR
My wife and I purchased our Casper mattress last weekend and all I can say is... Wow, what a world of a difference! We went from a 9 year old queen spring mattress to the Wave Hybrid in a king. Our sleep is getting better every day; less tossing and turning, staying asleep throughout the night, and the bed keeps us very cool. Cory Foster helped us out and he was amazing! He's very knowledgeable, great person to talk with, and provides a no pressure atmosphere. I highly recommend Casper mattresses and go see Cory Foster at Southpoint, he will take great care of you!
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October 2022 by Lemon Ade
Those people were weird in there! Omg! They were not helpful at all. Felt like I was in a store with a bunch of vampires! All the did was stare at me the whole time! Very odd vibes in this store. Didn’t get any information about the mattress just a weird.
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August 2022 by carol wagoner
What a great experience! I stopped in to purchase a new pillow, I was given great advice by the sales person. I ordered two pillowcases. They mistakenly arrived at the store instead of my home address. Upon learning that I expected them to be delivered to my home a store employee drove the pillowcases to my doorstep. Has that ever happened before? This is the kind of service that makes this a great store. I would have gladly waited a couple of days for the shipment from Durham, but the store offered to drive them over. Outstanding!
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April 2022 by Elizabeth W.
Went in to purchase several items that I thought were on sale. When I asked about the sale price the cashier walked at a snails pace--in fairness she was pregnant- to check the prices then called her manager who proceeded to talk to me as if I were a thief. I was nothing but pleasant and personable. My first true experience of reverse blatant discrimination in an Ulta establishment. Didn't like it will never go back.
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February 2022 by Vera Scott
Cory was extremely helpful with helping me understand the different models of mattresses and was very kind. He was engaging in conversation and very knowledgeable about the products. I am so looking forward to getting my new mattress and to finally getting some long overdue quality sleep!
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December 2021 by Katze Love
Staff were kind and helpful. Talked me through each mattress and gave a good recommendation based on my needs. I also got a mini nap pillow which is awesome and I recommend!The store is also a lot larger than you might think based on the storefront.
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November 2021 by Khalilah L.
DISCLAIMER! THIS REVIEW IS STRICTLY FOR THE POPEYES WITHIN THE MALL'S FOOD COURT! DISCLAIMER! So I was super stoked that I wouldn't have to drive to the other side of town for Popeyes! I went into the mall and started my order - THIS WAS A STRAIGHT DISASTER! Me: I would like a 3 piece all white meat spicy combo.... do I get 2 sides & a drink? Cashier: Which 2 would you like? Me: Can I have red beans and rice and cole slaw? Cashier: We don't have that. Me: Which one? Cashier: We don't have red beans and rice or cole slaw. Me: Mashed Potatoes? Cashier: No Me: Okay, never mind let me just get the 3 piece all white meat spicy with a frozen strawberry lemonade. Cashier: We don't have frozen strawberry lemonade. Me: Just give me the 3 piece all white meat spicy. That's all. ...I get my receipt - it reads 1 leg, 1 thigh, 1 wing. Ummmm, ma'am that's not 3 piece all white meat. The guy that was getting my order together said don't worry, I got it! So yes, he fixed it - but why did he have to? It was 6:30pm in a mall - someone please explain why there are no sides in the food court for Popeyes? Yeah, no, I'm not going back.
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September 2021 by Slim J.
Nice fun date day or night Very cool place and great people We came in round noonish played 30 min of fun and laughing
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August 2021 by Tricia K.
A huge mall with lots of stores and restaurants about 15 minutes from the University of North Carolina - Chapel Hill. There are lots of popular stores like Apple, Nordstrom, Forever 21, Macy's, JCPenny, Victoria's Secret, Pottery Barn, Michael Kors, Banana Republic, GAP, and H&M to name a few. For dining, there is your typical mall food court and restaurants such as The Cheesecake Factory, California Pizza Kitchen, Firebirds, Uncle Julio's Mexican, and Maggianos. I am sure that you can find what you need here.
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July 2021 by Erik P.
Third mall I've been to in the N.C. area and by far the better one. Review based on my experience compared to S.Cal malls. Stores - You have an ok selection of stores to choose from, didn't really see much high end stores. Mall - The property is a decent size but not as big and the limits the number of stores, but they do have nice outside areas with sculptures and places to chill. Food - Food court is a good size, but they do have some good restaurants to choose from outside of the mall. Grounds - Well kept up and clean inside and out. Parking - Good amount of parking Overall it is a nice clean place to do some light shopping and grab food.
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July 2021 by Mark L.
Diverse, clean, respectful, and nice experience. They could use a few more dining options inside. Help the stores recover from Covid-19. Spend sone of that government money to help keep this mall open. Thank you