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August 2023 by Will Martin
Very poor service. They refuse to tell you how long it will take and had me wait for 2 hours. They never even looked at the tire and I did not get a refund. The low prices are not worth it!
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August 2023 by Jason Pesqueira
Great experience! Luis was very patient and thorough explaining on a busy day. Quick in and out getting 4 tires — took around 2 hours. Way cheaper than the dealer. I’ll definitely shop for tires here again
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August 2023 by S H
Don't do it unless you have alot of patience. Anticipate at least an additional hour extra when they tell you when it will be ready. You can get the same deals elsewhere.
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July 2023 by shane Zhang
Great place to buy tires, especially during on-sale season.Moreover, the road hazard warranty is also pretty handy. It can ensure the usage of your tires during the warranty.
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July 2023 by Anton W.
Seems like the staff at this Costco could use some sensitivity training. Not the friendliest store I've ever shopped in. Not that they're particularly rude but they have a very "no nonsense" attitude when dealing with customers. I've experienced it myself and observed it in interactions with others as well.
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July 2023 by Jason L.
Lady at the front door doesn't allow me to use the Costco Shop Card (aka the gift card) to get in, saying "Ya must be a member!". Wow, then what's the point for Costco to sell gift cards even? So members can buy gift cards for themselves? I don't understand and won't go here again. This is either a new policy or a special thing for Durham Costco.
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June 2023 by Karel Leemkuil
Julissa is a very friendly and helpful employee at the Durham Costco, she handles the groceries at the register with great care and with a smile!
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June 2023 by Nolan P.
Costco usually has good quality stuff. I spend at least $5,000 a year there. But was disappointed during ny last visit. The Visalia Sweet onions were very bitter and the seedless watermelons were not seedless or ripe or sweet. I think quality control is slipping. Try harder guys!!
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April 2023 by Jerry M.
This Costco is fantastic I read the one star reviews sounds like a bunch of KARANS whining about every little thing, the parking lot is full waaa they didn't have this or that waaaa the costomer service waaaa whiny brats
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March 2023 by Steve Wells
I have to say that warranty repairs to the tires happened in a hurry. Best experience that I have had with a tire warranty.
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January 2023 by Taydra F.
I finally signed up for Costco. A pretty great wholesale store in my option, as even the clothing is something to go there for. I love the model of having you try different foods that they are promoting as I have discovered several cool snacks because of this. The employees at this location were pretty good for the most part.
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January 2023 by Jiyoung S.
This Costco has grown on me over the years, so I'm going to be slightly biased :) I remember when I first started to coming to this Costco, I noticed the employees were rude and the store to be a bit messy. But I have not seen any rude employees lately, and I sometimes found the employees to be super friendly - Especially one time when I was trying to return an item, and this employee named Gladys was super duper friendly and helpful. It simply depends on the person I guess? I have no issues with finding things I need at this location. For certain items such as luggage set, I find it helpful that this location has them on the aisle as a display for people to play with them! I'm a big fan of Costco, and I will be a long time customer here. See you soon, Costco!
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January 2023 by Jay Ladd
Last week I got terrific service from Chris and Idris in the tire center. I thought I only had a slow leak in my tire. It turns out that my wheel rim was corroded under the tire, which was not allowing it a proper seal. They recommended what I needed to do to have it fixed correctly, and they provided a temporary fix. They were very helpful and knowledgeable!
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December 2022 by Janise W.
The Cosco in Michigan is a great store if you can stand the rude customers. They lack social graces and kindness. They are not from our country, sorry to say. They do not fit into our culture and of course extremely loud. Alway in a hyper state, buggies in middle of the isle them nowhere to be seen, have zero compassion for other shoppers. Their kids are also loud and obnoxious.. I dropped membership,
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December 2022 by Paul Seeds
If I could get zero stars I would. I literally stood in line for almost 40 minutes at the tire shop to be waited on only to be told that the extremely common tire size that I was looking to buy was not in stock and then I would have to order them this is despite the fact that their website said that they had them. I've been at Costco member since 2009 and have never skipped a year but it looks like I'll be skipping a year. The service was absolutely awful. What a waste of time Don't come here. I then tried to get in touch with the store manager to give them some feedback about making someone wait that long and was promptly hung up on by the store manager.