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February 2024 by Katie Featherstone
Easy to make appointment. Little wait while there, but nothing out of the ordinary. Really love the doc! She is both fun and professional.
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October 2023 by Iriksen Marshall
Dr. Mauro, your kindness and professionalism are greatly appreciated. She made extraordinary efforts to work around my schedule, even though I work roughly 65 hours each week. If you need an eye doctor who is both concerned and diligent, I wholeheartedly recommend her. The environment was pristine and clean, and the customer service was genuine from both the receptionist and Dr. In terms of prices, they are the lowest I have seen in a very long time, and it is so very kind of her to be able to provide the 2 year expiration. Last year, I spent twice as much elsewhere on just my contact prescription that lasted only one year. I definitely have found my new eye doctor, thank you for this pleasant experience.
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April 2023 by Jerry M.
This Costco is fantastic I read the one star reviews sounds like a bunch of KARANS whining about every little thing, the parking lot is full waaa they didn't have this or that waaaa the costomer service waaaa whiny brats
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March 2023 by Ted Cromling
wanted lenses for a frame I have but will not provide service unless frames were from costco.
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February 2023 by Christine H.
We've been avid Costco members for many years, and have always appreciated the service and selection. However, this review is specifically about the bakery. Don't waste your time ordering from the bakery in advance. They are unreliable. I ordered apple pies for a memorial service which were not there when I came to pick up. There was no record of my order. This is not the first time we've experienced problems with pre-ordering food from this Costco. They're good at other things, not this.
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January 2023 by Taydra F.
I finally signed up for Costco. A pretty great wholesale store in my option, as even the clothing is something to go there for. I love the model of having you try different foods that they are promoting as I have discovered several cool snacks because of this. The employees at this location were pretty good for the most part.
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January 2023 by Jiyoung S.
This Costco has grown on me over the years, so I'm going to be slightly biased :) I remember when I first started to coming to this Costco, I noticed the employees were rude and the store to be a bit messy. But I have not seen any rude employees lately, and I sometimes found the employees to be super friendly - Especially one time when I was trying to return an item, and this employee named Gladys was super duper friendly and helpful. It simply depends on the person I guess?I have no issues with finding things I need at this location. For certain items such as luggage set, I find it helpful that this location has them on the aisle as a display for people to play with them!I'm a big fan of Costco, and I will be a long time customer here. See you soon, Costco!
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August 2022 by Misty Caulder
Love the whole place!! Excellent service and prices!!
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August 2022 by Rana Ji
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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August 2022 by J David W.
Brianna is always so fresh and friendly. Usually in the fashion dept but yesterday on the door. I didn't see Joe Cruise yesterday,he's an outstanding mgr. Always making sure we are doing ok. The guy in the commissary was friendly and didn't shove my smoothie toward me ( some do) Jalon and Will are courteous and always speak. Asking about my fur children means a lot. Last trip several tried to come in to find me. They are Costco fans too. I like it when it's a lovely experience with out a sourpuss employee being a hatefull smart a** ..that would be Janis. I avoid her at all cost . Smart mouth on her.Not only rude but tremendously insulting and gossips about members.. I'm trying really hard to be a gentleman. Some people will Not Let you. Over all I love that store and most employees. Reminds me of Belk Leggett. The high level of epic quality and customer service.
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July 2022 by Rachel V.
The best treat after grocery run is getting this delicious freshly baked pizza. I always love the oozing cheesy!!! Parking: There's always available slots.Staff: Went there nearly closing but he was still very accommodating and friendly. Restroom: It was clean and maintained.
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May 2022 by Danielle V.
Absolutely humiliated today when I had been waiting for 3 hours at the tire center to have new tires put on my car after spending around $650 on tires. I had left my costco card in my car that was up on the lift (so I couldn't retrieve it), but I did I have my costco membership number and my ID present. All I needed was access to a restroom in the main building and I was denied access because I didn't have the physical costco card in my hand. I showed my proof of membership number and my ID, but they would not let me into the building. Never have I been so frustrated and denied the use of a restroom after spending hundred of dollars at an establishment. I attempted to wait in line for a day pass just for restroom access, but the line was about 12 people long and was standing-still and my car was to be ready in 30-45 minutes from that point. I understand that policy requires a membership to enter, but I did have a membership and was more than willing to show proof of who I was and my membership number. Just extremely frustrated and humiliated in front of numerous people today....
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May 2022 by Marjo van Dijck
I had an appointment yesterday. I walked in this little cramped space. I saw four people without a mask, including the receptionist. I was asked to give my personal info verbally, name, date of birth telephone number and address, for all to hear. The walls are filled with paper files. The whole appearance is dinky. If no money is invested in digitizing the system, in 2022, it makes me wonder if there has been any money invested in equipment and professional training. I cancelled my appointment.
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May 2022 by Christa Harris
We always have a great experience at this Costco! Want to shout out Tye in customer service and Janet at the front checking receipts. Both were extremely nice and are examples of what every customer service member should be! The store is always very neat and clean! We always look forward to our shopping experience here! I now live in Charlotte now but look forward to visiting this store with my mom who still lives near Durham.
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April 2022 by Christa H.
We always have a great experience at this Costco! Want to shout out Tye in customer service and Janet at the front checking receipts. Both were extremely nice and are examples of what every customer service member should be! We always look forward to our shopping experience here!
