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August 2023 by Janice Brown
Amanda, the epitome of excellence in store management, is a true connoisseur of customer service. Her unrivaled kindness and astuteness guided me to the perfect phone, tailor-made for me. This extraordinary experience exceeded my expectations! Kudos to Cricket for securing such a gem like her!
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March 2023 by Amro Ilaiwy
Excellent customer service! Palace helped me buy a new phone and he was great. I’ll definitely come back for my next cellphone purchase!
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February 2023 by Jd McCain
Came in with a problem, ended up with a new phone !! The customer service is great Daniela is amazing
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February 2023 by Paola Monroy
The workers are professional and truly dedicate their time to make sure all your needs are met. Thank you!!
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February 2023 by Norma Castillo
I had a good experience, the lady who served me was very kind, attentive and gave me good service. I recommend it.
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February 2023 by kayla salinas
Ana (Manager) and Daniela (Assistant Manager) were both Amazing! They were both professional and extremely helpful.
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February 2023 by Claude Crandall
Came in with a problem and came out with a brand new phone, the people their are amazing great costumer service !!
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February 2023 by Raúl Negrón
I have recently decided to give a rating to this store due to this horrible experience, if it wasn't for the Manager, Michael, I would be giving a 5 Star Rating. He pulled the sales rep, Palace away from me as I was inquiring for information about my account, he also asked me to leave in the rudest fashion and discriminated against me for being friends with the sales rep, claiming friends are not allowed in the store even if they are legit customers and that if I was to return I would be asked to leave, even though I am a loyal customer who was asking for help with my account. I want to make it very clear that the sales rep, Palace has not done anything wrong in this situation. He always treats me in a very polite manner because I regularly have issues with my account and device, I am autistic and don't comprehend these things well due to being raised with little technology in a farm. I really don't appreciate how I was treated by Michael, who doesn't even wear a name tag like a true professional. The only reason I caught his name is because he was doing a phone call as I was leaving.
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February 2023 by Mariah Crisp
I came in today to switch my services and they were very helpful and fast. Thank you so much for helping me and my girlfriend today!!! We appreciate it!
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February 2023 by Deborah White
Ana was awesome I wouldn't have done it without her!
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January 2023 by Randy Dawson
Palace was very nice and helpful. I now know a lot more about phones and I will be upgrading another one of my lines soon.
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January 2023 by Jerry Steward
Needed to get phones for my kids in a short time frame. So stopped by the cricket store on Guess road. As soon as I walked in I was greated with such hospitality. The sales rep by the name of Palace was so awesome with all my questions and gave me some great advice about witch phone and plan would fit me best. I advise anyone that visit this store to ask for Palace.
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January 2023 by Dragon Milk
I got 2 phones from here. Palace walked me through everything I didn't understand about the phones. He was helpful and informative. I'm a bit older and it's normally hard for me to grasp new technology. The store was clean and stocked well. Thank you Cricket!
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January 2023 by Very Savage Macho Bro
Palace was incredible! I will be recommending this location to all my friends and family. He was very informative. He really cares about the people who visit this store. TY!
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January 2023 by Love Doctor
Palace and Randy helped me and my daughter pick out a new phone. Amazing customer service.
