-
March 2025 by Selvin Hernández
This store's employees mainly speak Spanish very well, also English, so the treatment is with the warmth and joy of the Latino who works honestly in the United States, credit card payments are accepted, ample parking and flexible hours that accommodate the customer's needs...
-
December 2024 by Charlie Ecco
Keep your expectations low. Yes I can speak Spanish, even though the Manager thought otherwise as she walked into the back calling me a slew of obscenities, cause she activated the wrong phone. After lying to me about the phone she gave me being the same as the phone I wanted, I pointed out the differences, and lying about being able to switch the service over another phone. She charged me a 2nd activation fee. This is not the 1st time she has given me bad service and tried to push used products on me or the wrong product. I'm sure corporate would love to know more.
-
December 2024 by Amanda Caldwell
I had the extreme please to be assisted with Pamela from the Durham NC store on Roxboro Rd. She has the best customer service. I was very pleased with how I was talked to and how she tried to help me the best way she knows how. Very knowledgeable and spoke to me in a manner in which I could understand and comprehend. I told her I would one shop with her due to my last horrible experience.
Thank you for hiring Ms Pam because she truly loves what she does and it shows in her personality.
Warmest Regards,
Mrs. Amanda Caldwell
-
September 2024 by Kingsley Ezenwa
I had the worst customer service experience when I went there, is it me or they only hire Hispanics, I’m no racist they should be able to hire other people. The first person that attended to me omg was very rude the mistake I made was not being able to get her name. I don’t know if corporate, management can do anything about it but this is just so wrong, unacceptable and unprofessional. Something needs to be done asap
-
June 2024 by Deborah Jones
Hello, Adam was very helpful and supportive in helping me get my photos back. Thanks for everything!!! Give him a raise!!!! ?
-
June 2024 by Cassandra Haywood
Visited on 5.31.24 and had a wonderful experience with the staff. It was the young lady's 2nd day and despite system issues she was very pleasant. She set up my phone and put on the screen protector to save me the trouble. My 1st visit was great and I will definitely recommend this location to anyone.
-
May 2024 by Sharisse Hawkins
Michael's service was outstanding, will be referring some friends
-
May 2024 by Sonya Williams
Maria Lopez from N.Duke St. Store needs a 100% RAISE, 2 WEEK VACATION!!! I come in and having to buy a 2nd phone within 2 months, I'm at a personal loss and in a place in my mind that wasn't good, this remarkable YOUNG Lady saved me. Thank you for MARIA LOPEZ!!! SHE NEEDS TO BE RECOGNIZED ASAP!
-
May 2024 by Maribel Espinal
Maria is the best, she helped me
. With everything I asked of her and a very kind girl, give her a raise, she well deserves it
-
April 2024 by Miguel Mata
Maria did a very good job.
-
April 2024 by Rosemary Epstein
Maikol and Marlen helped me find the perfect phone. They were so helpful, kind, and professional. I had a phenomenal experience at this store and highly recommend them!!
-
March 2024 by Rudolph Bailey
Great customer service
-
March 2024 by Samaria Blackwell
Amazing service! They were so helpful. Would definitely recommend!! Definitely coming again.
-
March 2024 by Ramatoulie B
Went in to get a new phone and the service here is exceptional! The manager was super helpful and just went above and beyond!!
-
March 2024 by Annette Love
Maikol was fantastic even when I was stressed. Please give him a big raise and he is a keeper
