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January 2024 by Ester Salazar
My good attention
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December 2023 by Russ Anwar
This is a very bad Cricket. The lady that said she was the manager is a young Hispanic lady she is very rude I would look for a different Cricket storeCricket is very good service this is a very bad store
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March 2023 by Vianey Nunez
The worst customer service EVERR DONT COME HERE!! Marieli needs to be thought how to have good customer service and a decent human being. As soon as we walked in the store I should’ve known that she was going to be a nightmare. I’ve never been to a store that has such bad customer service. If you go in there please don’t let MARIELI help you she will try to scam you and have an attitude the whole time.
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August 2022 by Lovely Ladii
Marcos did not set up the phone properly and kept rushing us to make the sale. When we returned bc the phone was not functioning properly, and asked to swap it out for another free phone within the first 7 days we were charged taxes on a free phone and made to change to number bc it was not working after being ported over. Very disappointed and I want a full refund for the money that has already been paid.
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June 2022 by A B
The staff there is totally different now, I understand the bad reviews from before but the people they have now are the best customer service I ever got in a cell phone store and very knowledgeable.
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May 2022 by A B.
Jumana and Nancy are very helpful and always get me the best deals. And anytime I ever had a problem with my phone they help so much more than calling customer service (it's usually "user error" haha). Jumana is an expert in basically all the phones. I've had Cricket for years but I will always go to this location from now on because you get the customer service that's hard to find these days.
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January 2022 by Drew Mullen
The young man who helped me scammed me.1. he sold me a phone when we already had our own phone, all we needed was a sim. he told me it was the cheapest option.2. he changed my whole family plan so my bill went from $130 to $230 instead of just the added $20 for the new line.do not go to this store. only deal directly with cricket
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August 2021 by William Davis
Excellent staff and service.
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March 2021 by Wisdom Applied
It was clean and a fast setup. Rep was very helpful.
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December 2019 by Julius Allih
My lovely carrier
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May 2019 by Billy Call
Staff was very rude. Over rang me for a extra case .when ask for refund she got rude said she didnt know if she could refund it but she would just give me another case. I then stated i didnt need a case for a phone i didnt have . she started telling me not to have a attitude. I said maam i have no attitude just dont need ur xtra case .she kept insisting i loose my attitude as i was saying nothing to her . WORST SERVUCE EVER AND I HAVE 10 PHONE WITH CRICKET. BOOST MOBILE LOOKING REAL GOOD RIGHT ABOUT NOW
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February 2019 by Juju Hdz
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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January 2019 by Rosemary E.
Andre Johnson always helps me when I come to Cricket Wireless on highway 55 (store #112). He is the best. He always makes my day! He is able to answer my (many) questions with absolute ease. He is extremely knowledgeable, down to earth and kind. I always ask for Andre when I come to Cricket on 55 in Durham and so should you!
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September 2018 by Michael Battle
Very helpful young lady's I highly recommend 😄 set up my new phone for me!!
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September 2018 by Ivan Hernandez
nice helpful stuff. the manager is great
