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January 2024 by Nesbitt Economou
I’ve been using them for 2 years and they’ve always been super friendly and quick. My medications are heavily regulated and so there are occasionally issues with it (on a supply and government level it’s not their fault) but they keep me in the loop on what’s happening. They have a stressful job and I don’t need them to be happy or nice, but it’s really appreciated that they are.
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December 2023 by Hannah Lehman
Lisa at the CVS on Hillsborough Rd. deserves a customer service award for going out of her way to look up a coupon for me, without me even asking. This brought my prescription down from $600 to $21! Merry Christmas to me!! Thank you for caring so much, Lisa!!
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October 2023 by Dick Turnipseed
Absolutely the Best Pharmacy I have ever had!
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May 2023 by Google user
Wrong prescription was placed in my bag one of the prescription was for another customer. Called the Phamacy to tell them that I was bringing the wrong medication back because it was not mine she ask me for the date of birth I told her that it was not my medication and I did not have that information she said she could not take it back because I had left the Phamacy . (which I should have checked my before leaving well she said to decard it we are talking about 200$ medication gone in the trash the bag is still stapled.
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April 2023 by Karen Collins
Wrong prescription was placed in my bag one of the prescription was for another customer. Called the Phamacy to tell them that I was bringing the wrong medication back because it was not mine she ask me for the date of birth I told her that it was not my medication and I did not have that information she said she could not take it back because I had left the Phamacy . (which I should have checked my before leaving well she said to decard it we are talking about 200$ medication gone in the trash the bag is still stapled.
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April 2023 by Michelle S.
I went to this minute clinic to get a sinus infection treated. While the appointment was fine, I have not been able to receive my medication because the minute clinic PA hasn't sent my antibiotics to the pharmacy!!! I keep trying to get my medication and even though I've visited the pharmacy 3 times and called the minute clinic hotline 3 times, they make it impossible to get it. I DO NOT recommend this minute clinic if you're sick - you may not get the medication you need
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April 2023 by Brandy Garrard
They are so Rude in the Pharmacy. No thank you's or have a good day. It was like I was messing up her day by picking up my meds. I am looking for a new pharmacy. I WILL NOT be treated or talked the way they do to there customers.
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March 2023 by P.M. J.
With the exception of a couple of people in the pharmacy department, I have never experienced such a repetitive amount of bad encounters at a business as I have at this store! Their system does not work with my insurance as it should and I was told I'd have to go to Mebane to find a store that has a system in place to do so. The manager, on EVERY encounter that I've had, and witnessed from other customers, is the most hateful person in customer service I have ever seen. Why she still has that position is beyond me! She should not ever work in a job dealing with the public!I have never seen a store with such bad reviews, so what is it that the corporate office doesn't fix? Problems as bad as this usually trickles down from the top! Must I say more?
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February 2023 by Susan Smith
Had my every-ten-years tetanus shot. Piece of cake from booking online, checking in, painless injection from an extremely polite med tech, and totally covered by insurance! No more worries about occasional scratches from my cat!
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December 2022 by Anna P.
I had a pickup order cancelled at a different CVS so I decided to try this one.The same exact thing happened. They canceled my order an hour after I placed it with no reason in the email. Should I try another CVS? Third time's the charm??
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September 2022 by Sandra S.
I had an absolutely horrible experience at CVS pharmacy this morning. First, I waited ten minutes for someone to appear behind the counter. When a pharmacy clerk finally showed up, she couldn't find my two prescriptions, even though I had received a call that they were ready. She literally dug through a pile of packaged medications she had thrown on the floor. It was shocking. I've never seen such a messy disorder in a pharmacy. When she found my prescriptions, one of them was priced incorrectly. After questioning why, she rudely asked whether I wanted them or not. Needless to say, I'll have my prescriptions filled somewhere else from now on.
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May 2022 by Clay Ashley
Always I spent a lot time waiting for my medicine that's not fear ????
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April 2021 by Daniel B.
I came to this CVS Pharmacy to get my second Pfizer-BioNTech COVID-19 vaccine dose two days ago on Wednesday, April 28, 2021. This is CVS store #7047 and it's located in a freestanding building just off 15-501 exit 108D (Hillsborough Road). What's nice about CVS is you can book your second dose appointment with any CVS regardless of where you get your first dose. Some places won't let you book a second dose appointment unless you had your first dose at the same place. Thanks to my wife for doing the work to find and book my second dose appointment with this CVS three weeks and two days out. We planned my second dose here to take place exactly three weeks to the day after my first dose. I got my first dose in Georgia: As far as my shot was concerned, both the Pfizer first and second shots are exactly the same in terms of what they inject you with. I didn't know if the "formulation" or amount of vaccine was different, but it's not. It's simply another dose of the same thing you got the first time. Leading up to my appointment, CVS sent me numerous emails and texts with my appointment details and to remind me of my appointment. The last text I received from CVS (from number 287277) had a link I could tap to check in upon arrival. That same message said to "bring ID, insurance card(s), face covering." Just like my COVID vaccination experience in Atlanta, which was administered by a public entity, I actually never had to pull out my ID or insurance card for my second dose at this CVS (private entity). Also, the CDC COVID-19 Vaccination Record Card seems so unofficial to me. It's like anyone can grab one and fill it out themselves with whatever info they want. COVID vaccinations don't seem to be easily verifiable. You just have to take people at their word and assume their card is legitimate. There were some logistical issues on the front end and back end of my visit, but it wasn't a big deal. Just my luck that the vaccine check-in table wasn't manned upon my arrival or exit so there was a bit of scurrying around to find out where I should go and who should complete my vaccination record card. Otherwise, the process was fast and efficient. They had a small room set aside for vaccinations. Since I had already checked in with my phone, all I had to do was choose the arm I wanted the shot to go in, sit down, and get it done. There was a makeshift post-vaccination 15-minute waiting area outside the room in aisle 1 (the greeting card aisle). Again, like my experience in Georgia, the 15-minute post-vaccination monitoring period wasn't enforced. These waiting areas appear to be there just in case and as a formality. Because of the aforementioned logistical issues, I ended up interacting with several employees. Everyone was nice. The store was busy during our visit, both for vaccination and non-vaccination purposes (e.g. prescription pickups, shopping). However, at no point did I see anyone have to wait for a vaccine. The vaccines were done quick. The only waiting I saw was post-vaccination. I felt fine the night of my vaccine, but the next morning as soon as I woke up, I definitely felt body aches all over. I also had brain fog. I started taking Tylenol later in the morning and it made me feel better. Earlier this month, the Pfizer CEO said a third dose is likely needed within 12 months and the BioNTech CMO (Chief Medical Officer) said it's likely that COVID shots will become an annual thing like the flu shot.
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January 2021 by J W.
This pharmacy is horrible. Their system is either broken or the staff is incompetent I'm sorry. They call you but don't have your prescription ready when you come, and they can't find your insurance even though you used it at a Walgreen 3 days earlier. Will never send my prescriptions here again. And this isn't my first time having this happen
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October 2020 by Ashley M.
Thank you Sara Amirsadri for giving me my flu shot and being understanding about my hearing loss!