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December 2023 by Bryan Poole
PLEASE AVOID COMING HERE IF CHAD IS WORKING! Chad was upset because he had actually do “work”. He kept complaining in front of customers because he had to package a lot of boxes and didn’t get to eat his lunch. He scanned my QR saying I had to pay for shipping and packaging. I had “PROOF” in an email stating that I was not responsible for shipping and packaging and that the company is taking care of this matter. All I had to do was drop off the computers and accessories. I had to go to the NC-55 location where I was helped immediately and the customer service was superb! I really hope my review gets to the right person, and this can get addressed sooner than later!
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October 2023 by Sameer Ratnaparkhi
Incompetent staff that dont know how to do their job and are extremely rude. I was literally able to get exactly the same thing done at another facility within seconds.
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October 2023 by Sonu Basnet
Mary at the front desk is very rude. She made it seem like it was a chore asking my questions.
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August 2023 by James
Just went by this office at 3:15 on a Saturday afternoon. Should be open till 6 PM, but a sign on the door says we will be back at 3:45 PM.?!?! not the best when your expedited delivery company has unreliable hours
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June 2023 by MJ Worldwide
Recently renovated! I’ve been coming here for years. There is usually a wait but always great service.
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May 2023 by Dj R
Reps were stingent about using their tape for packaging … even though I spent about $5 for using their computer … change ur attitude ?
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January 2023 by Maplez Mapz
Good customer service and convenient location. Nothing bad, felt that I was bothering them or perhaps it's the holidays and they're overwhelmed. I understand, will give them a pass.
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January 2023 by Maple Roads
Good customer service and convenient location. Nothing bad, felt that I was bothering them or perhaps it's the holidays and they're overwhelmed. I understand, will give them a pass.
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December 2022 by J. P.
I went for Passport Renewal today and I could have done everything at home but these representatives were so helpful, knowledgeable and kind to me today - so I decided to come here and write a nice review. The Manager Lady is super friendly and did not hesitate to help me with my needs. Her staff made me laugh while I was there and I was easily entertained. Thank you all for everything!!!
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October 2022 by Kevin Horn
I do all that I can to not order from any company that uses Fedex. Their deliveries continue to be some of the worst, most disrespectful of property I have experienced. We have an area of plants in front of our walkway that has clearly posted signage to not walk on it because the plant life has been dying from being walked on. The delivery personnel continue to disregard this and walk through it anyway. They also throw the packages to the door without any care at all. I have a Ring that has captured it on video on numerous occasions.
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September 2022 by Volitta Robinson
I had a very smooth, seamless and efficient transaction at this location. I came in with a very heavy, large box and the young lady handled it all for me. She was very nice as well. Wish I knew her name but she was awesome!!
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May 2022 by Santhosh Kumar (SantusmileS)
Over all good, available most of the services like shipping, printing and etc.
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April 2022 by Tyler Raible
I had a rush order and desperately needed help. Giles was exceptionally patient and helpful with my shipping needs and got me squared away with time to spare. I'm happy I came here!
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March 2022 by Dusty P.
Driver stole my 1200 phone, reached out multiple times, no one at FedEx seemed to care
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March 2022 by Sarah K.
I have gone to this ship center many times to ship products. My packages have always gotten to where they needed to go and staff are okay too. I never expect much but recently went to pack something and there was barely even a sliver of another label from a previous shipment (I reuse boxes a lot, who doesn't?) and the staff member helping me said she couldn't ship it because of the little hit of sticker on there, that in order to ship it she had to repackage the whole thing and charge me for it. I just asked for a refund, went to another fedex right up the road where they labeled and shipped it no problem. Might as well avoid this one and just drive 5 minutes up the road to a different fedex where they won't try to rip you off.
