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September 2023 by matthew K
held package for 2 days and missed the delivery date which I paid $100 to ship
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June 2023 by Kelsey Bowman
This is hands down the best fedex location I’ve ever been to. Alvin spent over an hour with my fiancé helping us make sure our wedding signage was printed out perfectly! 10/10
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June 2023 by Kelsey “Kels” Arbuckle
This is hands down the best fedex location I’ve ever been to. Alvin spent over an hour with my fiancé helping us make sure our wedding signage was printed out perfectly! 10/10
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June 2023 by Hyatt
brian was so helpful and friendly, wasn’t sure if i’d be able to ship my package but it went seamlessly, one less thing for me to worry about, thank you!!
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April 2023 by Aiden Marquez
They got my package delayed 5 times FedEx is the worst
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December 2022 by Elliot Thomas
Amiya & Alvin are the best, great customer service, best FedEx office to print, thank you
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October 2022 by Joshua Baum
I have also found this to be the most helpful Fed Ex I have used. I had to print and return a package and the process was quick with top notch customer service. I will definitely return to this location.
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August 2022 by Michelle Ponder
Most helpful fedex ever! I returned a pair of shoes via this fedex location and accidentally lost my tracking number receipt. Over a month went by and the company still had not refunded me - they claimed they did not receive the package. I called fedex and a very helpful male employee was able to figure out my tracking number and found out that it had been delivered after all (within 3 days of my sending it, too!). This saved me hundreds of dollars that I otherwise would not have gotten back! Really appreciate his patience and help!
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April 2022 by Katherine Smith
Mohamed was super nice and we appreciate the great service!
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October 2021 by Renee T.
Awesome customer service at the New Hope Commons location! They have all the tools to create a great project in a small setting where the staff is patient!
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June 2021 by Kurt Mueller
Would not allow me to reuse an Amazon bubble wrap envelope in a condition easy to reuse with my packing tape to ship a pair of running shoes which easily fit. Had to pay $4 for a white plastic shipping bag to ship. Don’t worry, I won’t be back. UPS continues to be the best in Durham and in Chapel Hill.
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April 2021 by FH SCH
Always helpful and friendly service at this location!
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August 2020 by Eric Weng
Good service
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January 2020 by Kristin Hlebowitsh
I brought my car seat to be packed and shipped back to its manufacturer for repair of a recalled component. I presented two packing slips and left the car seat in the care of Fed Ex. I paid $20 for the packing. Unfortunately the employee placed the wrong label on the box and the seat arrived at my house the next day, instead of going to the manufacturer. I noted that employee had been there since 2007 so it was not a matter of inexperience.
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November 2019 by Jonah Sharkey
The store manager Moe was incredibly helpful with correcting problems I had with the file I brought in. He made suggestions that made the project look great and kept costs down. I'd definitely suggest using this location.
