FedEx Ground
FedExHours:
4357 S Alston Ave, Durham NC 27713 Hours
Tuesday
5PM - 12AM
12 - 11AM
Wednesday
5PM - 12AM
12 - 11AM
Thursday
12 - 11AM
5PM - 12AM
Friday
5PM - 12AM
12 - 11AM
About FedEx Ground
FedEx Ground is a delivery service that employs helpful and dedicated staff. Customers have praised employees for going above and beyond to assist, solving issues, and providing excellent service. One reviewer highlighted the kindness and effort of staff at the Durham Facility, noting their willingness to find packages and help in difficult situations. Another praised the organization and helpfulness of the team, especially when packages cannot be delivered, mentioning that customers can visit the office or call a dedicated booth for support. There was a positive mention of a staff member who successfully resolved a package issue, showing that FedEx employees are committed to customer satisfaction. Overall, the reviews reflect a company with friendly, helpful employees who work hard to ensure packages are received and problems are addressed promptly. Despite some concerns about package tracking, the staff’s kindness and effort stand out as a strong point of FedEx Ground.
Most Recent Reviews
December 2024
I have a package that was supposed to be delivered 6 days ago. Every day except Sunday showed our package on the truck and out for delivery! We still have not gotten our package. We have received 2 other FedEx deliveries this week, but for some reason they don’t deliver them all at once. Customer service is absolutely...
read full commentFebruary 2023
Just want to say that our Fedex delivery man (Lester M) is awesome! Always goes the extra mile.
August 2025
If I could give 0 stars I would. Worst fricken service ever ! You get no updates on your package, when you call and ask they have no idea where the package is and make up stories regarding the delivery date . Unbelievable!
More Comments(142)
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