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February 2024 by Mary Reilly
The Durham Branch is amazing. A huge shout-out to Beth, Clarita and Stafford along with Katie and Sonya. All are always wonderful to work with for our business needs.
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February 2024 by Lamont Davis
Katie, Stafford, Beth and Sonya are spectacular! They make me feel like family anytime I walk in and I plan to always be a member of this bank. They educate me on keeping my account up to par and I will always recommend getting and keeping an account with this bank.
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February 2024 by Eden Baylock
Beth is AWESOME!! She is always so kind when I come in and is very efficient and professional.
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January 2024 by Da Bomb
Kate was wonderful. She helped me deposit a check and answered all of my questions. She's a great example of why we use Fidelity Bank for our firm's banking options.
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January 2024 by Charles Bailey
Katie Morock setup my new account and was amazing at it. Looking forward to banking with Fidelity!!!
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June 2023 by DY OH'AR
Top notch! Switched all of our accounts over from Chase and Truist. I thought we would make some sacrifices moving over to a smaller, community based locally owned bank, but everything has been superior to our experiences at Chase and Truist. Truist was an absolute joke with constant issues with fraud, long lines and challenges finding a banker to talk through different options. Glad we switched!
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April 2023 by Angela Maine
I can't say enough positives about Fidelity bank, especially Kris Denning and Katie Morock. I first met them when our church decided to move our accounts to Fidelity to have a local bank. Kris did an awesome job helping us refinance our building and set up everything else we needed. When it came time to choose a bank for my own new business of course I went to Kris again, and would recommend any business owner work them. When my employees needed personal accounts, Katie helped them quickly take care of those needs too. Whether you are looking for a personal or business banking relationship, I highly recommend Fidelity and all their teams for the best service and can do attitude.
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March 2023 by Denise Kester
Absolutely the BEST BANK ANYWHERE! I’ve lived all over the US and abroad and I have never experienced a better bank. The level of personalized customer service is unmatched. Chose Fidelity!
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January 2023 by stephen snuggs
I had been looking for a bank to open a secondary account and from interacting with the staff of Fidelity on a business level, I knew them to super friendly and efficient. I sat down with Katie and in minutes I was set up. Katie was just incredibly friendly and knowledgeable; she even reminded me of an upcoming withdrawal from my new account. Now that’s service! I couldn’t be happier.
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December 2022 by Carrie Chalfant
We were so scatterbrained while trying to open a new account. Sonya was awesome and patient, and guided us step-by-step. We chose this bank because of the high reviews, and wanted to add our positive experience to their profile! Thank you Fidelity!
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December 2022 by Ronald Rucker
I opened up my account with Fidelity two years ago, and I feel like I’ve known the staff all my life. Katie is my usual banker, and I always feel welcomed when I walk in if you ever have any questions about anything I always feel that they help me find a solution to my problem.
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October 2022 by Tim Sivers
The team at Fidelity was absolutely amazing. Kris Denning and his team came in at the 11th hour to help us close on a building after a different bank nearly made us loose the building. Kris was very responsive and reassuring to us. Great job!
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December 2021 by Carol Cheek
I rarely recommend a business, but in this case I highly recommend The Fidelity Bank. They have done an excellent job of taking care of my needs both personally and for the business I work with. John Winston and Katie Morock have been outstanding in their service and have gone above and beyond to make sure everything was taken care. A great company that really cares about their clients!!!
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December 2021 by boleynwz
I LOVE THIS BANK!!!!!!!!!!! Both I and my two small businesses searched throughout the Triangle for a small, local bank that appreciated our business after Harrington Bank got bought out by Bank of NC. I tried some other local banks both large and small and was very disappointed .Once I found out about Fidelity Bank and talked to the folks at the Durham branch I knew I had found the right place for us.The staff here are outstanding, detail oriented and embody great customer service. They know me and my staff and have always been willing to talk in person or on the phone when I have had questions.I do miss Barbara Roberts, now retired, and Tim Stratton but Sonya Jones and Katie Morock and Clarita and Stafford are wonderful and knowledgeable and help in more ways that I can count!I LOVE THIS BANK!!!!!!!!!!!!!!!!!!!!!
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December 2021 by Vaughn Howey
The staff at the Durham branch of Fidelity are the most helpful and pleasant people. They are very friendly and professional. I would urge everyone to do their banking there. You should be proud to have this group of employees working for your company.
