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March 2021 by Timothy Aull
It is a bank. All the ladies that work here are nice.
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May 2020 by Banks Dixon
As a small local business owner navigating the PPP process they have been amazing! Super helpful and friendly, and easy to communicate with. We've been banking at another huge bank (not naming names) for years and our experience there through these tough times was terrible. We were strung along for weeks with email responses not even able to get our PPP application filled out, only to be eventually told they weren't accepting any more applications. We then opened our account at First National and they were on the ball immediately. They helped with every step of the process and genuinely cared about our outcome. They may be the single reason we're able to survive all of the shut downs due to covid-19. Thanks y'all!
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December 2019 by Melena Ammons
Rude staff and manager. This is the only branch that I’ve had issues with. Told my employee that my signature is not on file (it is), I have their systems print out showing it is. When I called the employee insisted that it was not in their system (which it is) Called to check the account and discuss my issues with manager, call was dropped, I called right back and the employee told me she had stepped out??? I do A LOT of business with First National this was unacceptable!! All other branches have been awesome! Don’t go to this location!!!!
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July 2019 by Spri J.
I went to this bank. It was very nice inside. Very cool. Thanks for the working AC. I don't love the location, but I don't really care. I deposited some money. They gave me a receipt. The lady at the counter was pleasant. It's a bank. Not a hell of a lot to say here. I could tell you about these cool new sneakers I bought the other day if you want...
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July 2019 by Scott Nashland
I have been using First National as my personal and business banking provider for several years now. The staff at this location are always pleasant and helpful. It really feels like a "small-town" bank. Robin and Sherry are very helpful, knowledgeable, and personable. They remember my name and even my family members. When one of the staff members made a small set-up error in my initial setup with my business, they were very quick to resolve and went above and beyond to make it right.
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November 2017 by UNC23
"ZERO stars". Absolutely WORST bank I've ever been a member of! Deposited a PAYROLL check inside the Westgate branch on a Friday at approx. 12:30pm. Proceeded to use my debit card at local retailers. Was charged $ 222.00 in overdraft fees on 6 purchases!! Said purchases DIDN'T exceed my available balance. When I spoke with branch manager, her reply was, "My funds weren't available till the next day." ?????? NEVER in my life have I've ever had this happen at any other bank...EVER!!! HORRIBE, HORRIBLE!!!! Good -bye FNB! Hope you all choke on the $222.00 you stole from me. WILL tell EVERYONE I know about this also.
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May 2014 by anthony grabowski
MELONS
