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December 2023 by Patricia Andrews
I was greeted as soon as I walked in the store. The associate performed an analysis of my feet to make sure that I got the right shoe and fit.
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November 2023 by Kristin Riley
I have been a customer of Fleet Feet at Southpoint for years, bu thought would try the new store on 9th street in Durham, NC. I was very impressed with the enitre experience. I was greeted and matched with an associate very quickly. Jordan was extremely thorough. He completed an updated anaysis of my feet and recommended appropriate shoes, answered all of my questions completely and generally provided excellent customer service. I will definitley recommend Fleet Feet 9th Street to my friends needing running shoes and accessories.
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November 2023 by Mary OMeara
Mathew was knowledgeable and thorough in helping fit my shoes, and advising me which might work best for my needs. He was also warm and friendly; altogether a great experience!
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November 2023 by Susan Cates
Shoes are too expensive, not enough staff to help so you have to wait and wait. The guy was not very helpful about my foot problem.
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October 2023 by Charissa Garcia Strickland
A great location! Plenty of parking, was greeted as I walked in, and the store's layout was beautiful. Easy to find what I needed. Staff was very friendly and accommodating. Will definitely be back when I am in the Durham 9th street area!
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October 2023 by Iris Harris
Great experience! Loved my sales person Mathew, he was very knowledgeable about my foot condition and made me feel very comfortable. Glad there is a place like this because the podiatrist recommendations brought no relief, but, 1 visit to Fleet Feet and I had instant relief!
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October 2023 by Jordan Mendys
Staff is incredibly knowledgeable about the best shoe for your needs, but most importantly are super patient as you move from choice to choice. They acknowledge that it is an important decision to find the right footwear.
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October 2023 by Salwa Beheiry
I had the most wonderful shoe fitting experience at Fleet Feet. I highly recommend them
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September 2023 by KD Crawford
Excellent customer service from Jake! He even put my shoes on my feet. I haven't had that level of service since Kinney Shoes in the '80s LOL. He also customized my inserts for my new shoes. I highly recommend this location!
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July 2023 by Michael Thorburn
Fantastic experience go stop in and ask about the local run club meet ups!
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July 2023 by Tyler Beauchamp
Outstanding customer service! Mason was very knowledgeable and very friendly. I have found my new place to purchase shoes.
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July 2023 by Alexandra Rose
Love the Ninth Street Fleet Feet team! Great experience all around.
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June 2023 by Robert Gresham
Gunnar made our experience memorable. He was patient, knowledgeable, and friendly. We used the Fleet Feet foot screening to identify shoes that’ll best fit my feet. Will definitely return in the future!
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May 2023 by Andrea Kaser
My mom and I did the foot scan and were given several options of shoes to try. My mom has a small foot with a high arch. She often has trouble finding good walking shoes. We went on a three mile walk and we are both pleased with the shoes we got! The associate was knowledgeable, helpful and patient while we made our decision. I got 2 pairs and my mom got a pair.
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April 2023 by Casey S.
I'll start by saying I hate shopping for new running shoes. Especially now that they are all obnoxious with hideously bright neon colors. I work on my feet all day in the hospital and go to the gym pretty regularly. I usually hold onto my shoes for far too long because of the dreaded experience of finding new ones. A friend recommended Fleet Feet because all the nurses were impressed with the fitting and selection. I knew going in I would be a nightmare customer and I certainly was! Vince brought out probably 20 pairs of shoes for me after doing all the fancy foot scan stuff. He was so patient and kind. He made the experience way less painful than I anticipated it being in my head! Not only did he do this once, but he did it again exactly 3 days later when I returned after going to REI, dicks, and new balance. I ended up with a perfectly fitting, all day on the feet shoe. It's not the most beautiful shoe (to me) but the shop doesn't make 'em (they fit them to your perfect foot!) and it turns out there is no beautiful running shoe in earthy neutral colors. I also got some inserts that are great! I'm super impressed with the whole experience and would definitely recommend to a friend! Thanks, Vince!
