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March 2024 by Dave
Great store, helpful salesman, provided clear explanations and great service. Love my new shoes.
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March 2024 by Kimberly Kimbro (the475574)
We drove to this store from Burlington to get fitted for shoes. We arrived at the store and were told that it was too late to do a shoe fitting. Make sure you make an appointment if you want to get fitted at this location.
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March 2024 by Brian Blanton
Very knowledgeable and friendly staff, and great selection of running shoes and related things. Even though I don't run, always get outdoor shoes here.
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March 2024 by Bella 06
I brought a pair of shoes a month ago. They started to squeak when I walk/run. I’d thrown the box away. The employees in the store processed a return and helped me get a different style shoe without question. Apparently, the squeaky sound is common for that style (cloud surfer) great experience!
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March 2024 by Noel (YeaHmhan)
Fleet Feet Durham excels with top-notch service, a wide selection of running gear, and a welcoming atmosphere. Their knowledgeable staff helps you find the perfect shoes and apparel, while their community events and group runs foster a sense of belonging. A must-visit for runners of all levels in Durham!
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March 2024 by Kira Spearman
10 out of 10 experience, Oscar really understood what i was looking for in a shoe and just made the entire experience fun because i did not know what to expect going into the store. Working in healthcare we are constantly on our feet and forget to take care of our bodies. Oscar opened my eyes to some new found info on proper shoes and for that i thank him a million times!!
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February 2024 by Tanja Hilton
Had an awesome experience at Fleet Feet-Southpoint. Everyone was super friendly.The staff are kind, detailed oriented, and are there to truly help you get your feet into the right shoe.
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February 2024 by Amanda McClure
Kylie was amazing and walked my friend and I through the entire customized experience! Found the perfect fit after she listened to our needs-feel, comfort and looks were everything we needed that we didn’t know before! ??
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February 2024 by Danielle Lovely
I heard about these shoes called on cloud, went to the store over by southpoint mall to see how the shoe was. As soon as I hit the door I heard someone welcome me in. Spoke to someone loved the shoe, Brought a pair for me and my husband! Fast forward idk exactly what happened but someone was wrong with my shoes, called the store Isaac picks up, I tell him what's wrong and he said come in and I'll see what I can do for you. Get to the store, Isaac's working with someone else, but Matt starts helping me, than cout (sorry I know I'm spelling his name wrong) he was great by the way, he comes out with 2 pairs of shoes. They didn't they my exact color, which was fine. He helps me put them on, laces them up for me, asked how they fit and feel. They fit great, did the exchange for me and I was off! Now that excellent customer service by far. Thank you all for all your help and hard work.
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February 2024 by Shirley Lea
Fleet Feet was a wonderful surprise! I have avoided "brick and mortar" stores for years and was so happy to find "shopping" a pleasant experience. The store was extremely neat and organized and the personnel were true experts, not to mention how cordial and friendly everyone was! Yay and 6 stars!
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February 2024 by Kimberly Pate
Where to begin? I had heard great things about Fleet Feet and they did not disappoint. I went today for the first time because I wanted someone to actually take the time to correctly measure my feet and put me in the correct size shoe. Isaac worked with me for an hour, trying on several different sizes and brands of shoes before I finally made my decision. I did not feel rushed or pressured. Fleet Feet has a new customer. If you want excellent customer service for your feet, give Fleet Feet a try. You won’t be disappointed!
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February 2024 by Denise Umberger
I went in the store to get help with the best shoe fit for me. They were very helpful and knowledgeable
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February 2024 by Lexus Gill
Isaac was super helpful when it came to finding the right shoes for me and my husband. He took the time to explain different options and how sizing worked with different brands. Great experience!
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February 2024 by Joanne Field
Great experience!. I needed to have shoes that would fit a special splint! Matt was patient and helpful!!
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February 2024 by Michael Feiler
Got excellent service being fitted for inserts. The scanning and dynamic fitting technology they use is very cool, and built confidence that I was getting the correct product.
