-
April 2024 by Danny Lloyd
Very happy with the entire process Sales team showed us many options with pros and cons of each Install team hard working and made sure we were pleased before they left 5 stars
-
April 2024 by Fred Hammonds
Working with Nick on selection to installation was drama free. I asked if the scheduled installation could be earlier because of the upcoming holiday..he made it happen without any issues. This is my second new flooring installation by Frazee and they have always been the most professional, lowest bidders and best quality. I definitely recommend them without question!
-
April 2024 by Tami Overbeek
Frazee replaced the flooring in my kitchen with new LVT that looks amazing! Marcus was great to work with and the installers were so nice and did a great job. Already received several compliments on the new floor. Highly recommend Frazee!
-
March 2024 by Karen Warren
Very happy with my floors! Great service- thank you Boyd, delivery and installation went smoothly, prompt return of installers for correcting a couple of small issues. I would use this team again!
-
March 2024 by Wesley Smith
Dealt with Paulette and the company was top notch, professional in every way. They are experts in the field and would recommend them to anyone! Thank YOU!!!!
-
March 2024 by Marsha Lobacz
This is an addendum to my previous review which is posted below, and I’m changing the stars from one to three.The owner of Frazee saw my original review and saved the day. Our bathroom floor is perfect!“The installers are inferior in attitude and training. They Installed the floor with used 1/4 round, chipped tile from wall, and broke a floor to ceiling safety rail. After four trips to the house, the tile and safety pole are still broken. They replaced the 1/4 round, but the installer made a 3” gash in the baseboard and put the trash can in front of it!”
-
March 2024 by Greg Bonner
My mother recently passed and I was looking to upgrade her place to sell. I called Frazee Carpet to get a quote and within 2 days I had a firm and very competitive offer from Marcus. Jose and his install team were waiting in the parking lot when I arrive at my mothers place to begin the install. Removal of the old carpet and install of the new carpet went flawlessly. They not only did a very professional job of install but vacuumed the carpet and cleaned all the floors of debris before leaving. The house looks almost brand new. I would gladly use Marcus and his team again and can't recommend them enough. Great job guys.
-
March 2024 by Jacob Long
This was an overall pleasurable experience. There were some setbacks with installation along the way, but they handled them with professionalism and courtesy. It’s nice to work with a business that strives for customer satisfaction.
-
February 2024 by Carrie Bernier
They have everything for all your flooring needs! The options seem endless.
-
February 2024 by James Thomas
Just wanted to say that working with Frazee Carpet & Flooring was an absolute pleasure. Working with Marcus Veasey- sales representative and Jose- carpet installation crew was great. Jose and his crew arrived on time and carpet looks awesome.I would recommend Frazee to friends and family- top notch job!!!
-
February 2024 by Michael Powell
Great experience from looking at samples to job being performed. Boyd and his team were wonderful!
-
February 2024 by Alison B
Very happy with all aspects of purchasing luxury vinyl planking here and having it installed!Delighted with how it looks!
-
February 2024 by Lisa Merritt
I like to give companies a fair chance, but after waiting, two months to get my carpet reinstalled, from the first time Frazee installed it, I’m still pretty disappointed with the outcome.For starters, I had to initiate every phone call with the company, otherwise the process would have taken much longer than it actually did. for example, the carpet had been delivered to the warehouse, and they did not tell me that it was in and ready to schedule install, until I called them. The came and installed the carpet and it was mismatched colors, peaking, had glue on it, and didn’t line up with pattern or the next piece. Over the next two months, they had 4 people come out to check it, and they all agreed with me, so agreed to replace the carpet for that room. The day finally came for them to replace the carpet in that room, and they canceled about 3-4 hours before they were to come.During the second installation, they messed up the walls, the baseboards, and they didn’t take their shoes off when installing white carpet. When I asked them to stretch the carpet to get a peak out, they didn’t even come look at it. I went downstairs to let them finish up, hoping they would get to it, but they left without fixing it or letting me know that they were leaving. Turns out the installer used 4” tape instead of 6”, which is what he was supposed to use.If you want your brand new carpet to look like this, use Frazee, otherwise save yourself a headache and a lot of time, spend a little bit more money somewhere else and have it done right the first time!Marcus, the sales guy, has been really nice, but not proactive at all. Jose, the installer, got frustrated when you ask him to do it right. At least Frazee is not charging me for the second installation.
-
February 2024 by Thomas Shuman
We had an excellent experience with great customer service and a painless installation. Would use again.
-
February 2024 by Joan Bullard
Great service. Kudos to Cecil and Robert for a job. Well done and thank you Marcus the sales person.
