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March 2024 by Ava Harrington
Claire was so helpful!! I couldn’t find what i was looking for and she was quick to make really good recommendations all while being super peppy and professional. Love her and FP!
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December 2023 by Grace Blackmer
Very underwhelmed by this store. Not only was it small with very limited selection, I was not greeted or even talked to until I had multiple items in my hands. I ended up leaving and just ordering what I wanted online during a sale.
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October 2023 by Marni Kim
Omg! Came in here yesterday to look for homecoming dresses, and even though they didn’t have the one I was looking for, they were super sweet and gave me free express shipping for it to come on time! No other stores have ever done this for me before, and the two girls who helped me out were super super sweet!!! Definitely the best free people I’ve been to, and so pretty inside as well!!
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October 2022 by Wendi Hill
Claire and Hannah are amazing … love This store?
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September 2022 by Mary Lee C.
Cute store! Kate did a great job. I'm tall and loved that their jeans came in lengths that fit me.
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September 2022 by Tina Hatfield
Very nice and helpful sales associates
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August 2021 by Mary Williams
Wanted to try on the dress and to buy it. Was not acknowledge nor offer to try it on. The only time they spoke to me was to say goodbye. Better to shop online and not have workers work there if not willing to converse or provide customer service.
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July 2021 by Bobbie D.
I guess you have to be a certain color or age to receive a greeting at the door. We walked in tonight and the young, white female sales person on shift completely ignored us but happily greeted a white couple who came in after us. It was pretty blatant. Won't be shopping here...ever.
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July 2021 by Punkiegurl
Super friendly staff. They were all attentive and pleasant to shop with. Handled my exchange with ease. I would definitely recommend.
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April 2021 by Kimberly Juarez
I walk in and I realized I was the only hispanic person in that store, cool I didn't really care. But some old lady who works there kept following me every where I went in the store and was staring mad hard. I was just trying to shop. Then tried rushing my mom out the fitting room thinking she would take them ugly expensive jeans. The register lady was nice but the rest were just out there talking to the white customers.
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September 2020 by Mackenzie Barnes
Amazingly helpful staff and beautiful clothes
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January 2020 by Kamaria
Who wants to shop in a store where potential Black customers are blatantly ignored while white people are catered to? Do better.
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November 2019 by K G.
Worst costumer service ever... Not talking about Southpoint location. Talking about FREE PEOPLE CORPORATION. NO one can help me with why , my order was canceled. I have spoken to 4 different people and they are clueless. Ridiculous.
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September 2019 by J P
Great atmosphere and Customer service. The ladies that work here are super friendly and welcoming.
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May 2019 by Ananth tacob
Listen Google I'm a man and I don't visit women's clothing stores. I get all my cross dressing outfits on the internet.