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February 2024 by Robert Dixey
Overall Rating: 8.2/10This spot impresses with high-quality ingredients, and the friendly staff makes you want to return.Atmosphere: 8.5/10Don’t let the location in the food court of a “mall” throw off the atmosphere. This is a nice mall and food court. Enjoying an ice cream while walking around The Streets at Southpoint is more enjoyable then eating at a standalone ice cream shop.Food:Sunday Dazzler: 8.2A delightful treat that stands out for its fresh ingredients and delicious ice cream. The portion size is just right. Adding an extra topping like nuts could give it the additional flair it needs.Coffee Chip Shake: 8.3An excellent coffee shake that benefits from high-quality, tasty ice cream. The blend is spot-on, and the serving size is perfect.Strawberry Banana Smoothie: 8.2While not groundbreaking, it's fresh, tastes great, and is very satisfying.Value: 7.2Paying around $10 per person might feel a bit much, especially for the smoothie, but the quality could justifies the cost to some. The sundae offers better value compared to the smoothie, considering the quality and experience.
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January 2024 by Kumar
Shakes and ice cream are better than so many other places across the country!
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November 2023 by Robby Birdsong (birdblue4u2)
This is one of the best ice cream shops but you do have to go into the mall to get there. The gentleman who owns it is very good at his job. His staff is always nice and polite and the product is on point. You can't go wrong with Häagen-Dazs ice cream. The dulce shake is my favorite.
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June 2023 by Maryam Mohamed
This is one of the worst Haagen Dazs locations probably in all of America. Anyone who has been here can attest to how long it takes for you to get your order, even if there are only two people in line. I am not exaggerating when I say the wait is at least 15-25m and the employees sometimes just ignore you entirely or meander on purpose to make the customers wait. I’ve held off on leaving this review for three years, but it’s reached the point where enough is enough. Whoever is the location manager of this branch needs to seriously re-evaluate the staff because customers leave this line on a consistent basis from how terrible the service is.
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June 2023 by Google user
This is one of the worst Haagen Dazs locations probably in all of America. Anyone who has been here can attest to how long it takes for you to get your order, even if there are only two people in line. I am not exaggerating when I say the wait is at least 15-25m and the employees sometimes just ignore you entirely or meander on purpose to make the customers wait. I’ve held off on leaving this review for three years, but it’s reached the point where enough is enough. Whoever is the location manager of this branch needs to seriously re-evaluate the staff because customers leave this line on a consistent basis from how terrible the service is.
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February 2023 by Joe Diaz
The mocha frappuccino wasn't all that wonderful, but the ice cream was fantastic. It didn't actually taste the way I had anticipated. I desired something that tasted more like coffee and was a touch sweeter. However, the customer service was fantastic.
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August 2022 by Kevin Landwehr
My daughter and I stopped here for a milkshake on her birthday and the people here are so awesome that they had my daughter giggling with a smile ear to ear. Quality is hard to find, especially in a food court. But we definitely found it at this, uh… let’s call it an… “adorable ice cream oasis”... so we had to stop and write this review.Five stars!
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August 2022 by Ashley Carr
Tyra helped us and was unbelievably kind. My daughter had just fallen down in Claires and hurt her eye. Tyra was so sweet with her and it just restored my faith in humanity. What a sweet gal and a genuine person. Will come to Häagen-Dazs every time I come to south point just for that reason!
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June 2022 by Jose David Marroquin Rojas
Excellent service, the taste on my order was great. Time on waiting was fear, and service was very Profesional. Great job thank's
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July 2021 by John Gaither
No Frozen Drinks available today, but Butter Pecan Cone was great, and my grandson enjoyed his too.
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May 2021 by exories x
Costumer service was AMAZING! Me and my grandma came to try it out and they welcomed us and suggested us to try their mango smoothie which I was AMAZED on how delicious it tasted , Definitely will come back again!
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February 2021 by pedro calixto
I asked for a small banana split no chocolate double strawberry they hgave it to me with chocolate I told her I didn’t want that and she just scooped the top and gave it to me it still had lots of chocolate on it
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June 2020 by Liliana Berber
WORST CUSTOMER SERVICE EVER!! Love the ice cream and treats, but I will never shop at this location ever again.
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February 2020 by Gabriela Hernande
Horrible service. The workers there talk and refuse to provide service. The managers refuse to do anything about it.
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February 2020 by Anthony H.
love the pineapple coconut flavor - chocolate dipped waffle cone was great, very crispy, small is 2 scoops - good value, friendly service
