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October 2023 by Virginia B.
I went here to get a ring repaired and another ring sized. I'd been to a competitor a couple of years ago to get one of these same rings repaired. What a completely different experience. The sales people at Hamilton Hill were very warm and friendly. The goldsmith who was going to do the actual repair met with me, explained what he would be able to do and gave me a choice with the estimated cost. It was by far less expensive than the estimate I received from the competitor. I am very, very happy with the result and so glad I chose Hamilton Hill.
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June 2023 by Google user
For years I had been doodling designs on scraps of paper for just what to do with the family diamonds. It seemed a shame to have all of that family history just sitting in a drawer. I saw some lovely custom designs online at the Hamilton Hill site, and thought I would go by one Friday to check things out. Kai greeted me at the door and then graciously allowed me to spend a good hour asking questions. Better yet, she asked quite a few questions which really showed that she was interested in my needs and preferences. I came right back on Saturday with my sister in tow. She highly approved, and we placed the order for a trio of settings in different shades of gold. I could not be happier with the help and focus Kai gave me! My diamond, our Mother's and, our Grandmother's are all in a wonderful new settings. I am looking forward to returning to update more items in my jewelry wardrobe!
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February 2023 by Dana Pulliam
This shop is probably the best gallery I've ever shopped with. While I haven't been in person since I live out of state, they have made every transition completely smooth. They are very courteous. They pay attention to details. They always assist me however they can. I do have to share I'm extremely fond of Sheila Stillman's work. I have quite the collection. Sheila has worked very hard to accommodate older pieces with making new pieces to update my collection. You can find an arrangement of prices with all their work they carry. Wish I could share more about other artists's work but I'm not as familiar with all artist, however, just looking online and just their customer service, I would never hesitate to make any purchase. I hope everyone/anyone can have as good of an experience as I've had!
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January 2023 by Mark Spieler
The experience was 5 star PLUS. I drove from Atlanta, GA to Durham to get a Niessing ring re-sized. Kai and Sarah were pleasant and down to earth to work with. There was no up-selling - they made good suggestions to my husband about his ring. Mine was sent to Germany to be correctly re-sized. I felt it was affordable. Would highly recommend Hamilton Hill Jewelry to every one.
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January 2023 by Kristen Rissell
I had the best experience here! Kai was wonderful to work with. She helped me pick out the prettiest rings, kept me updated on the status of everything, and was a wealth of knowledge. 10/10 recommend.
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January 2023 by Sandy B.
Experienced and excellent at their craft, Hamilton Hill and their staff helped me find the perfect ring. Their selection of pieces is impeccable and they are best-in-class, knowledgeable, and passionate about jewelry. I highly recommend. What are you waiting for? Head over to Hamilton Hill!
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November 2022 by Miranda Wiken
Had a wonderful experience with Ken \\u0026 Sarah at Hamilton Hill. My now husband and I came in with my very specific design for an engagement ring. Ken sat down with us and drew it out, we picked the metal, the specific diamond for the center and all the other details on the spot. About a month later it was ready and was absolutely gorgeous! Me being the perfectionist I am had to go in a couple times for a few adjustments, but now it is 100% perfect, exactly what I'd dreamed of and cannot be happier. Ken was so understanding and made the changes at no extra charge and took pride in getting the details just right. When it was closer to our wedding, I had Ken make my wedding band as well and it fits perfectly in line with the engagement ring that many people have asked if it's all one piece. Cannot recommend Hamilton Hill enough! If you are thinking about a custom design, Ken is your man!
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November 2022 by Michael Davies
I have enlisted Hamilton Hill to help with all of my jewelry gifts for my spouse; anniversaries, joyous moments, and other important occasions. The Jewelry is wonderful, the service is great, and the relationship that has developed over the years has become incredibly valuable and important to me. Hamilton Hill is always my first stop, and usually my last :)!
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September 2022 by Anna Murphy
The team at Hamilton Hill is amazing!! Both my mom and I had family stones turned into the most beautiful pieces. Of course we were nervous about something happening to our stones and Ken, Sarah and everyone else treated them with such care. Ken was great to work with throughout the entire design process - he completely understood what I was hoping to have made. And the final outcome is beautiful!! I cannot recommend Hamilton Hill enough!
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September 2022 by Katelyn Buffett
Had the most amazing experience with Kai. My partner and I worked with her on our engagement ring, and it was a blast every step of the way. I absolutely love Hamilton Hill — can’t wait to work with them again for our wedding bands!
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September 2022 by Alex Smith
I had a great experience working with Kai and Kevin at Hamilton Hill! They did a beautiful job restoring our gold/diamond ring. Highly recommended!
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August 2022 by Jordan Davis
We had a wonderful experience at Hamilton Hill! As two brides, they helped us with two engagement rings and two wedding bands, plus a special custom necklace. We went in just to look around, with no knowledge about fine jewelry, and Sarah and Kai patiently helped us with zero sales pressure. They are both incredibly talented and offered helpful suggestions to suit our individual styles, including a matte gold ring option, which turned out beautifully. We had many visits to the store as we narrowed down our decisions. We love our rings and are thrilled with our overall experience. We can't recommend Hamilton Hill highly enough!
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August 2022 by Eugene Mongello
For my son's graduation present my wife and I wanted to give him something special. Our thought was a ring with an heirloom sapphire and the letter E for Emmett. I drew up an idea and after shopping several local jeweler's and found them either to expensive or unwilling to work with my idea I walked into Hamilton Hill and met Ken Weston. He was friendly and very receptive to our design. We immediately went over the details and settled on a fantastic price. Needless to say the finished product is breath taking. Emmett was pleasantly surprised and overwhelmed. Thanks again to Ken for his professionalism and all if Hamilton Hill.
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July 2022 by Lee Snow
From the minute I walk in EVERYBODY was so helpful and friendly. I had a diamond made out of my Sister's ashes. They set it for me in my Dad's horseshoe wedding ring. They did an amazing job! They also fixed a Zuni Owl bracelet that too was a job well done!
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July 2022 by Cheryl Alley
Sarah and her team at HH are top notch. Everyone gets the 5 star treatment and their attention to detail and to creating a first class shopping experience is what sets them apart. A visit to HH is always a highlight when I visit Durham.
