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January 2024 by Fran Boyd
Called ahead order 25 min before arrival and it was not ready. No customers in the store, however when we pulled up, an employee came from the side of the building, and it appeared as if they started the order once we arrived.
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January 2024 by Carli Howell
Fast friendly service!
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October 2023 by Mika D
Love their ham, dislike their sides. Friendly, positive staff order early for the holidays
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July 2023 by Jane Bozarth
Went in to buy slices today and got talked into a quarter ham, which is admittedly cheaper and made sense as the product will freeze well. IT IS TRASH. Dried out, crust hard and all flaked off before unwrapping. It appears to have been left out unwrapped in a freezer or something. Bought it for guests and am ashamed to serve it. Called to report this to the manager who sold it to me, who basically said I was lying and then changed story to say it's supposed to be that way. It got worse: the thing was half bone. I got maybe 3 pounds of ham from it -- for a $58 sales tag. Have had nice hams from there before -- and they were not like this one. Fifty + bucks wasted. Never again.
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July 2023 by Jane B.
Went in to buy slices today and got talked into a quarter ham, which is admittedly cheaper and made sense as the product will freeze well. IT IS TRASH. Dried out, crust hard and all flaked off. It appears to have been left out unwrapped in a freezer or something. Bought it for guests and am ashamed to serve it. Called to report this to the manager who sold it to me, who basically said I was lying and then changed story to say it's supposed to be that way. It got worse: thing turned out to be half bone. I got maybe 3 pounds of ham for $58. Have had nice hams from there before -- and they were not like this one. Fifty+ bucks wasted. Never again.
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April 2023 by S Willy
picked up a Easter Ham and Smoked Turkey Breast yesterday…ordered and prepaid online, which they did have a separate line for…was in and out in 2 minutes.
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February 2023 by Deborah Swinton
I ordered boxed lunches from Honey Baked Ham. I was pleased that the store was clean. The food is fresh. Merari assisted me with my order. She is so courteous, polite and professional. She took time to answer my questions and made suggestions which was helpful. I was greeted with a smile when entering the store. I am very pleased with the service that I recieved.I recommend this location.Parking: The parking was great. I was able to get in and out without a problem.
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February 2023 by Jeanne Guthrie
As long as you're not going here close to a holiday, this is a nice store. Fast service, very pleasant woman working there. Hams and turkey are delicious, but expensive.
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December 2022 by Bryan D.
Terrible organization. Was never able to pick up my thanksgiving meals. Prepaid for my orders and was told it would be a simplified process not the 4 hour wait that other customers were experiencing. Even the police officer on detail said it was the worst run process she had seen
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November 2022 by Daniel Debrecht
Tamika is the backbone of this place. I watched her work 2 registers for hundreds of people and she crushed it. Tamika you are incredible and some of us appreciate you did to get us ham/turkey for Thanksgiving.
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November 2022 by Sam Bryan
See other 1-star ratings for Thanksgiving holiday period. Writing this a day before Thanksgiving. Was told there was a 2 to 3 hour wait when I arrived. Had a prepaid order, but there was no separate line to expedite prepaid orders. Was told there were only 2 cashiers. Serious failing on part of management. I could not wait that long. Tried calling earlier to check on our order. Called many times with no answer. Hope management is reading these reviews. I tend to, and like to, give 5-star reviews, but 1 star is deserved in this case.
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November 2022 by Bill Martin
A case study in mismanagement. 100s of prepaid orders and 2-3 hour line outside in the cold. If you can't handle the order load, why would you accept so many orders? Now looking at the reviews, seems to be an annual issue. Has been like this for a week leading up to the thanksgiving holiday.It is honestly more effort to get a mediocre ham from here than it is to make one yourself. Do yourself a favor and avoid this place at all costs around the holidays. Also, if this degree of managerial incompetence should make people wary of their quality and cleanliness.
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November 2022 by upside-down
Staff typically not bad. Definitely not for the weak during the holidays. They have pickup time when you pre order. Mine said 11:30-12. Arrived at 11:50 received my ham at 1:40. Just say better eat or bring a snack and maybe a folding chair. A lot of customers are older and waiting in a two or three hour line isn't ideal. Luckily people do have a heart unlike many corporations and allowed them to skip the line. Some ppl even went to their vehicle and got chairs for them. A few of them got their confirmation number, picked it up for them and brought it to their car when they got theirs.
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November 2022 by Raquel
Pre paid and pre ordered a ham for pick up. 11/23/22 Arrived at 11:30am for pick up. An already paid for ham. Arrived to a line that was like a mile + long. Waited 4 hours in line just to pick up this ham. I don’t understand where this location failed but it failed miserably. After this encounter I will never buy a ham from this company again. I have never been to a location where there wasn’t a separate line for pick up orders. Really made a holiday experience miserable.
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November 2022 by Jennifer Yi
I prepaid and preordered a ham from them about a month before Thanksgiving and scheduled a pickup time the day before as they requested. My partner and I tried twice to pick it up but the line was so long - literally out the door, past the ABC Store, and further. I couldn’t even turn into the parking lot. Some people told my partner they had been waiting almost 4 hours to get their prepaid ham. I have no idea what happened but I will not be ordering from them again and I will be seeking a refund. I returned about 1 hour before their closing time and it was the same issue so I gave up. I instead resorted to a $9 ham from Target, haha.